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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Updated: Mar 24, 2026
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 37

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I
Ismail A
Apr 29, 2022
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I travelled Kushal nagar To Kadur by KSRTC BUS number (KA21-F0217) ON[protected] at 20:39:28, After reaching Konanur i wanted to go for Toilet. Konanur KSRTC Public toilet I see there was no water facility was there and there is no power, in such situation Females can use the Toilet facility even Men also, . Request you to take a necessary action to improve... Atleast Passinger can use Basic facility in KSRTC.
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    C
    from Mangalore, Karnataka
    Apr 29, 2022
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    KA 42 F 1966 this bus conductor is not providing a proper change and giving ticket of far place. I have told a correct place but they are making a ticket of different place. If I ask they won't care, he will tell like I have already made a ticket i cannot change it latter.
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      A
      Adarsh sonu
      Apr 28, 2022
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      Address: Bengaluru, Karnataka

      I'm a student and I usually travel from Bengaluru to tumakuru, i have a student pass which is from jalahalli to tumkur.so i usually take ticket from mejestic to jalahalli by the same bus and tell him that count me from jalahalli.
      But today[protected] bus conductor told me that we can't issue ticket like that in the beginning. So I asked him what's the reason behind it, later he told he can't give ticket to jalahalli, u need to take ticket to nelamangala from there your pass counts.
      He was trying me to get down in the middle of the road. So I Had no option to buy tickets to nelamangala.
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        N
        Navaneeeth
        from Mysore, Karnataka
        Apr 26, 2022
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        Address: Kr nagar

        I am travelling every month from Mysore to sringeri from ksrtc bus . my proper native place is k.r.nagar .
        The bus which going sringeri daily, it's KR nagar depo bus also
        When I reserved a seat then I am not getting conductor number and bus details in proper time of journey.
        The departure time of bus is 9.00 pm night, I am getting text message after 9.00 pm
        And there is a reservation centere in kr nagar but we can't book seat from kr nagar we have to book seat from Mysore I am getting extra cost 50 rupees also .your call centre consumer service is also not satisfied me kindly solve this problem as soon as possible right now I am getting very much tensed from ksrtc service please provide justice for me
        Apr 26, 2022
        Updated by Navaneeeth
        Please help me
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          A
          Apurva Mahadev
          Apr 26, 2022
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          Address: Tungani , kanakpura road

          Hello sir, I am manger of canara bank working at tungani branch, kanakpura Road .As I travel thru bus everyday( I reside in Bengaluru ), In the evenings or in the afternoons none of the buses stop at the bus stop(tungani ) . Myself and along with the villagers here facing this problem on daily basis . Request you to take action against this and inform your driver and conductor to stop at the specific stops .
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            M
            Madhav Appu
            Apr 26, 2022
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            Me student of SJCIT chikkaballapur.
            Travels daily from banglore.
            Though buses are available the buses wont stop to our college
            I kindly request you to please take action on this problem so that we dont face any problem
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              D
              Dhara11
              Apr 25, 2022
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              I had cancelled tickets from Bangalore to Honnavara with
              PNR Number : T87008106
              Trip Code : 2100BNGGKN for journey on 8th April.

              It is been 15 days now but I still haven't received the refund. Kindly look into it as soon as possible.
              Below is the payment proof
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                A
                Anusha Machado
                Apr 25, 2022
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                The bus from kumta, F-2512 was still in yellapur at 11.50 pm when it was supposed to be in Kumta by the same time. I am a lady with my father who is 60 years old and we are still waiting at the busstand for bus to come at 12.39 pm. Very disappointed with the service and it was so difficult for us to be there this late in time.
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                  L
                  Lavanya reddy M
                  Apr 23, 2022
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                  Website: KSRTC official website

                  Sir i had booked a ticket (seat-4)in a sleeper bus no KA17F2019 from Mangalore to davangere for 22/4/22 night 10. Before boarding the bus, I cross checked with the driver that a female passenger was going to board along side me, and he also confirmed that a female passenger will be boarding along side another female passenger. But once I boarded my bus after sometime I found out that my next seat was allocated to a male passenger and the driver came up and told me to change my seat somewhere very behind for which I denied. I was the one who booked my seat first and instead of asking the male fellow to adjust he tried hard to shift another male fellow to front and send me back. When I clearly denied to go back he clearly announced loudly to everyone in the bus saying he warned me about the consequences of travelling with a male passenger and he is not responsible if something happens, as if he was giving other men a hint that they can do whatever they want. I couldn't sleep for the whole night. It had cause me lot of stress and pressure.. They're answerable for allotment of seat to a male passenger next to female and the behavior of the driver with a female. How was a male passenger allocated a seat beside a female, that too in a sleeper bus. Kindly do the needful. I definitely believe in the law.
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                    B
                    balasvragro
                    from Belgaum, Karnataka
                    Apr 22, 2022
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                    Wrong Timings mentioned in your website KSRTC.IN about bus arrival & departure

                    I booked a ticket from Kalaburgi to Belagavi. *KSRTC m-Ticket* from: KALABURAGI to: BELAGAVI PsngrName: BALACHANDRA R A TripCode: 2015HYDBGM PNR No: T87274018 JnyDate: 22-Apr-2022 DepTime: 23:59 SeatNo: 30 Class: AIRAVAT CLUB CLASS BoardingPt: KALABURAGI

                    But now bus conducter called & asked me to come at 1.30 AM (23rd April 22) & bus will reach belagavi at 8.45AM. On asking he said that this is the actual time. Bus conductor...
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                    A
                    Abhishek M Naruto
                    from Davangere, Karnataka
                    Apr 22, 2022
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                    Address: Karnataka

                    Please change the refund return policy based on hours before leaving the location from where you reserved for boarding.
                    I have cancelled the tickets after 5 to 10 min of booking they are providing only 50% of the basic fare it's too much for the middle class people their are charging based on the hours before the bus leaves from the location. If I booked tickets before 1 hr or 2 hr & cancelled due to personal issues 100% of the money is deducted what is this law are they looting money from poor ones, what kind of law is this it's totally a fraud. We need justice.
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                      R
                      R@ghu123
                      Apr 22, 2022
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                      Today I was traveling to Zahirabad from humnabad, and I told conductor to stop near the bidar cross flyover, there is a stop here but he was refusing to stop, he was telling that I'll not blow whistle was asking to get off from the moving bus very disgusting conductor (third class), here I'm attaching the ticket for the proof, please kindly take strict against about it
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                        A
                        Anuprabha Venugopal
                        Apr 20, 2022
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                        Waiting for a positive reply to my complaint.
                        Don't want an established compant like KSRTC to come on social media because of complaints of so many consumers remaining unresolved.

                        If any more delay, I have to ask for compensation for the trouble caused by your staff.
                        Thank you.
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                          Aksshaya
                          Apr 19, 2022
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                          I have booked a bus for today morning 9:35am. When I tried calling the bus person number which I got from sms immediately after booking my ticket, but the number was switched off. Later I tried another number which I got after 9:30. They didn’t wait for me and they left. They asked me to come to other stop when I reached the other one they left. I need refund for this inconvenience.
                          My booking details is as follows
                          *KSRTC m-Ticket* from: BENGALURU to: TIRUVANNAMALAI PsngrName: AKSSHAYA RAJANBABU TripCode: 0931BNGPOC PNR No: J87188100 JnyDate: 19-Apr-2022 DepTime: 09:35 SeatNo: 11 Class: AIRAVAT CLUB CLASS BoardingPt: KMF CHRIST COLLEGE PH [protected] Platform: - Txn Password: 8078 Please carry your photo ID during journey. T&C apply. From KSRTC
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                            P
                            Praveen Mathew 2124
                            from Mangalore, Karnataka
                            Apr 19, 2022
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                            Address: Dharmasthala bus stand ujire dakshina Karnataka 574198

                            Yesterday 18:04:2022 night i was waiting for bus in Dharmasthala bus stand for my wife who is heading to Bangalore. As our house in poor network area we couldn't book the ticket for her . So we decided to visit the bus stand and go in ksrtc bus. When we reached the bus stand there was 2 bus ready to leave Bangalore and it was full so i went near the enquiry office to know the next bus timing. When i went to ask the offer the TT of Dharmasthala bus stand he was not even listening to my word he was shouting at us, at the same time an uneducated man also came there to know when is the bus to his place, this officer said to him go and sit there you dogs bus will come when it comes . Is this the way how a government staff treat public? We the people also paying money for ticket. Even the office given ticket to another person at the same time by taking cash from the passanger when want to travel rather than the ticket money . If a poor family wants to travel he wll have to give him money to get the ticket for bus rather than the ticket price. How much money does he makes like this . We people surely report this to the law . We also need good people treated by good once not the demon's like him who is making money illegally.
                            I hope this report makeup some response and action to or else we wll be going for law, any how i have to pay him extra money then atleast 10 people shall come to know i have paid extra.
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                              K
                              Kantesh Kariyattin
                              Apr 19, 2022
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                              As the mention in subject, that bus is long route bus from Haveri to Gadag. It's not Local Bus, it's an express . As I know commonly these types bus Speed 70km/hour, but this bus runs below 50kmph and driver drives it slowly.. It takes 1hour time to travel 22km Haveri to Bankapur..
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                                S
                                Suhandas
                                from MANGALORE, Karnataka
                                Apr 19, 2022
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                                Address: Puttur

                                Express bus from Mysore to Udupi which passed Nagara, Puttur at 5:10pm on 19 April 2022, didn't stop even though 4 passengers were there. This has happened many times. We pay for the express monthly pass and the bus won't stop what's the use of pass then?? During issue of pass they say stop will be given in Nagara Puttur.
                                Hereby request to look into and do the needful.
                                May 13, 2022
                                Updated by Suhandas
                                Complaint not yet resolved again the same problem caused. At same time 5:20pm the express bus from madekeri didn't stop in Nagara Puttur. KA 19 F 3165 was the bus.
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                                  A
                                  Anuprabha Venugopal
                                  Apr 19, 2022
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                                  I boarded the KSRTC bus No: ka 01 f 9162 from Koyambedu on the 13th of April.
                                  The bus was to start at 3.5 pm but took off at 3.30 pm.
                                  It did not pick up speed and stopped at every restaurant.
                                  I had told the conductor that I wanted to get down at silk city a few times.
                                  Since I am nor aware of the points, it was indeed harassing when at Silk Board I asked the conductor to stop at Electronic City.
                                  He coolly said Electronic City already crossed.
                                  In the long distnce buses I have travelled, the cunductors announce points in a loud voice.
                                  This conductor hardly got up from his and also did not announce.
                                  When I got down at Silk Board, the useless conductor was not even bothered to ask about my luggage.
                                  I had to tell him I had luggage.
                                  The bus reached 2 and a half hours late at 12AM.
                                  Kindly refrain from appointing such conductors in future.
                                  I request you to let him off with a stern warning and not fire him from his job.
                                  I really should ask for a compensation for all the harrasment and mental torture.
                                  Kindly look into the matter ASAP.
                                  Anuprabha
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                                    A
                                    Anuprabha Venugopal
                                    Apr 19, 2022
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                                    I boarded the KSRTC bus No: ka 01 f 9162 from Koyambedu on the 13th of April.
                                    The bus was to start at 3.5 pm but took off at 3.30 pm.
                                    It did not pick up speed and stopped at every restaurant.
                                    I had told the conductor that I wanted to get down at silk city a few times.
                                    Since I am nor aware of the points, it was indeed harassing when at Silk City I asked the conductor to stop at Electronic City.
                                    He coolly said Electronic City already crossed.
                                    I the long distnce buses I have travelled, the cunductors announce points in a loud voice.
                                    This conductor hardly got up from his and also did not announce.
                                    When I got down at silk City, the useless conductor was not even bothered to ask about my luggage.
                                    I had to tell him I had luggage.
                                    The bus reached 2 and a half hours late at 12AM.
                                    Kindly refrain from appointing such conductors in future.
                                    I request you to let him off with a stern warning and not fire him from his job.
                                    I really should ask for a compensation for all the harrasment and mental torture.
                                    Kindly look into the matter ASAP.
                                    Anuprabha
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                                      C
                                      Chetty Balaji
                                      Apr 18, 2022
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                                      Address: Nellikuppam

                                      Am travel in ksrtc KA57F3892 i catch this bus in nellikuppam to Bangalore but conductor put fare from Cuddalore to Bangalore if i question them he refused he can't able to give nellikuppam stage
                                      But while returning time in ksrtc gave Bangalore to nellikuppam lot of time for u r reference i attached ticket also
                                      Apr 18, 2022
                                      Updated by Chetty Balaji
                                      Am travel in ksrtc KA57F3892 i catch this bus in nellikuppam to Bangalore but conductor put fare from Cuddalore to Bangalore if i question them he refused he can't able to give nellikuppam stage
                                      But while returning time in ksrtc gave Bangalore to nellikuppam lot of time for u r reference i attached ticket also
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