Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Hello,
My name is rohan sapare.
My contact number is [protected]
And i was booking from bengaluru to hubballi ok august 30 2019 and the payment was done but the booking was a failure. I need my refund back. Please do the needful as soon as possible.
I did the payment by google pay upi transaction. And i have attached the screenshot for your reference.
Thank you

Dear sir /madam
We were standing ma bus stop near gorguntepalaya as we had senior citizen member we asked bus conductor for gubbi stop as the bus was going from bangalore to shimoga vehicle number - ka40f1371 as bus was little empty also... But he didn't allow us to get inside kindly give me reason for this... And my grand parents waited for the bus more then 1 hr kindly resolve my problem as soon as possible

Kaiga to karwar bus on 7th august 2019.
Please find the ticket attachment.
A wheel bag provided by npcil, and has a npcil logo on it. Need it immediately as i have important documents in it please help tried contacting ksrtc alot no go. As there was a flood in kaiga karwar ksrtc buses were operating to drop us to karwar. Please get this sorted soon. There is food in it and my certificates.

Booked 3 tickets in ksrtc online from hassan to bangalore. Pnr number: j78240155. We had a train to catch at 4.15pm in bangalore railway station. But bus didn’t come till 12.05pm and enquired the enquiry team, called the driver. His answer was irresponsible and not responded properly. Tried to initiate a refund but the ksrtc system didn’t allow.
I demand for a refund for bus fare.

I travelled from mysore to bangalore on 25.07.2019 by multi axl a c bus no.
Ka57-f1823 ticket no. 023548 dated 25.07.2019 at 18.57 pm serial no. A10670 a[protected]

I paid rs.510/- to conductor and asked the refund of rs.200/-. He asked that he has no change and will refund during the stop for tea break where bus stop.

I asked during tea break but he said he will return afterword. When bus reached to bangalore about 10.30 pm. He was disappeared when i went for complaint in bus depot, they refused to lodge the complaint.

I am lodging when i reached to my destination. Please look the case strongly and confirm the action taken and refund the money to me

I had booked tickets to pune to and fro of dt 9/8/19 due to closed of nh4 i had postponed journey to 23/8/19 but they have charged postponed. Charges plus no to discount for to and fro booked tickets this looting from public instead helping in this flood critical situation they should bear charges or according to passengers convenient without charges issue tickets because it is a public service

Sir
I am a daily commuter in ksrtc.
I would like to bring to your kind notice how much our journey to & fro from kollam to paripally has become due to the acute shortage of buses especially in the morning. We had 4-5 buses to tvm from 7.30- 8. O clock in the morning. We are being harassed for somebody's tukluq idea of cut shorting. Passengers are not cattle to be squished. We all hope that there will be a judicious action taking into consideration our plight. Expecting a positive action.

Sir am a passenger of karts
I travelled from tumkur to tiptur with a cpu

Conductor charged ticket for cpu as 2units but in rules that considered as 1 unit

And i asked it he is behaving rudely

Please take action on him

Bus number ka1 f1505

And ticket serial no 119134 and 35

Time 12:42

Dear sir,
I am pruthvi nandan staying in doddaballapur 561203, i am 2nd year engineering student, and am going to reva university, kattigenahalli, yelahanka.
So to go to college, i have to travel in bus,
I have travel in bus from doddaballapur to yelahanka nes, then from nes my friend will pickup to the college,
So i am trying to apply student pass in online, but in online process it's not show our college name.
Now what i have to do?

Dear sir ksrtc tirupati route buses like karnataka sarige and other services stop for food breaks at hotel sri vishnu priya and balaji bhavan etc for lunch, dinner etc these hotels are charging more than mrp, even for water bottle 1ltr is 20, but thy are chargng 25, similarly all food items and no proper hygenic so please look into the matter and do the needful..

Sir i had travelled from karwar to hubli through karwar richur @ 9.30 am the conductor is very rude and he is not bothered for anything as per wish is behaving dropped me old bus stand hubli and telling you go as per wish to new bus stand hubli al i had to go to belgaum buses are from hublil new bus stand otherwise you wait one hourr till he finishes lunch just 5 minutes way from bus stand to busstand in heavy rain lady with luggage he was harassing pls look into matter when i reported to hubli controller he has adjusted richie conductor is warning me you report where ever you report whatever you want to do since it is public service he has to drop prize stand and then go for lunch not anywhere according to his wish

I tried to book a ticket from bengaluru to chennai on 3rd august. The transaction reference number is ob38405667. I did not receive an email or sms confirming that the ticket has been booked but rs. 751 has been deducted from my account. When i checked the website for the status of the transaction, it says failed transaction. I tried to contact customer service several times but i have not been able to get through. Please help me get my money refunded.

I boarded route 335e, ka57-f2642 @ 1850 hrs at big bazar, white field. Conductor was standing in front. Bus was not even heavy loaded. He was busy gossipping with the driver throughout without giving any heed to and passenger boarding, whether he or she has purchased ticket or not.
I got a seat in last row. I kept waiting till near kundanhalli gate. Conductor did not bother to disburse ticket.
I went to him to collect the ticket and pay him the due amount. He asked me the poont of barding. I told him that i have boarded @ big bazar, whitefield. Instead of feeling sorry conductor and driver started laughing. Then talked rudely to me telling "if i dn't know kannada, go and sit" with bad hand expressions and body language.
He was very rude in behaviour. On asking him why he is not disbursing tickets, he spoke very rudely and still was unconcerned.
This demonstrate carelessness towards his job, for which he is assigned. Moreover loss to govt. Revenue as well.
I hold ticket no. 454986, 454987, 726796
I very frequently travel on this route but never found such careless attitude of any other conductor.
Would request for appropriate action so that no one demonstrate carelessness towards duties assigned.

Date :aug 1
Time : 11 15 am
Bus no ka57 f3561
Travel : manyaata to kalamandir

The conductor is refusing to give change. I paid 30 for a 22 rs tkt. He returned me 5 rupees. When i asked for 3 more rupees he is conveying a lame reason that you can subtract when you travel with me for the next time.

When i further ask for change he is continuing to argue. If you don't follow the complaints the corruption will never go down. And it's not just me he is been too arrogant to the co passagers as well irrespective of their age.

Hope you take the required actions

I boarded ksrtc bus number ka 31 f 1577 from kadur to bangalore. It was very bad experience this time... Bus driver was driving like anything... Even though i sat in middle of bus it was jumping and all of sudden he was putting breaks, 2 times it was just miss from an accident. These people can't drive however they want right they should be thinking of passengers.. If any patient climbed the bus means they will end up there life only if this kind of driving.. After kb cross, my health got upset giddiness started, i started vomitting due the rashness in driving... When we asked to stop bus for a while conductor is so annoying that he said we can't stop... It was so horrible experience. I don't want anyone to undergo this. Healthy person will become patient if this is the case. You people are there to serve our people do your job with full hearted and don't give a chance for any bad situations.

I was returning from my class..I boarded bus at whitefield bus stop along with one of my friend the time I stpped in one guy who was stanfing near to driver started commenting by looking at me on their own regional language I could not understand so I asked him what are you saying?He started making fun of me again along with driver I asked one of the women to trabslate she said being in karnataj you should lesrn kannad thats wat he is telling...I tild her I cnt learn I know hindi and english even she started favourung those driver and that person...

I told driver to stop at cafe coffee day..He allowed all the localite to get down intentionally they gave me ticket very lately and closed the bus's door...He did not allowed me to get down I asked himto open my friend came in favour of me she told him to open door...We wre almost near to hope farm the time he opened door for me...No one supported entire bus's peoples they watched this dramma with happy heart...

I will take this and raise to higher person by anycost .
The driver should learn to respect other state's girls...I kindly request to take an immediate action

I booked rajahamsa of chikmaglur depo to travel from bangalore to chennai via hosur and this bus conductor named jb chandrashekar was so rude to me, while i requested a stop in attibele.. He denied that is fine but i also requested him for nearest boarding point hosur and he denied that as well.. He made me travel back to electronic city and he reached an hour late.. He was halting the bus there for half an hour.. I am not a new passenger to ksrtc, tat too i have been travelling to chennai in ksrtc from past 2 years and this is the first time i am experiencing this.. Very unhappy about such employees.. This will definitely hamper the prestige owned by ksrtc. I request ksrtc to take quick action on this person please. I am attaching the bus details and phone number of the driver.. I need justice for this incident.

Hi team,

I had made a booking from ksrtc website from bangalore to mysore and the start time of bus was 6.45 am
The bus started at 8 am due to which i am late for my meeting at mysore.
The driver and conductor were also rude and did not respond to my question regarding the delay.

Bus details :ka 40 f 1095

Can you please look into the issue and let me know if you need any information.

Regards,
Apoorv patel
[protected]

I boarded rajahamsa bus on 25/07/19 at around 7:55 am from mangalore towards bangalore. The bus number is ka19-f3041. There was a lady conductor. She did not return change to me. I ignored it thinking that it was just 10 rs. But then i observed that she was doing the same with all. She was acting as if she had forgotten to return.
She was very rude with the passengers. 3 people took ticket to kunigal. When they asked if they had reached kunigal, she told that the bus had taken the bypass. She should have informed that, when the passengers took tickets to kunigal. Those 3 passengers had to travel a long distance back because of the conductor's ignorance.
And i also observed that she had misguided old couple. An old man asked her if the bus would stop in jalahalli cross, she told that it wouldn't stop. And she told them to get down in gurguntepalya. The old couple were not aware of the bangalore locations. When bus arrived and stopped at jalahalli cross, the old man asked why that conductor did not guide him properly. For that the conductor talked in a ride way and it reached the extreme situation. She did not give respect to him. She called him "neenu" instead of "neevu". And she also called him a dog.
This is really unexpected by a government employee.
Please warn her not to behave like this. She should know to return proper change, she should know where the bus stops instead of sleeping nicely in the journey, and she should also know to give respect to others (Atleast old people).
We opt government buses thinking that it would be safe. But if such inconvenience exist, it will be a loss for ksrtc itself.

ರಿಂದ:
ಜೋಸೆಫ್ ಪಿರೇರಾ
ಮುಖ್ಯ ಶಿಕ್ಷಕರು
ಸ.ಹಿ.ಹಿ.ಪ್ರಾ. ಶಾಲೆ ಶಿಶಿಲ
ಅಂಚೆ: ಶಿಶಿಲ
574 198
ಬೆಳ್ತಂಗಡಿ ತಾಲೂಕು.
ಫೋನ್: [protected]
Email: [protected]@gmail.com
District: dakshina kannada
Taluk: belthangady

ರಿಗೆ:
[protected]@ksrtc.org
ಜನರಲ್ ಮ್ಯಾನೇಜರ್
ರಾಜ್ಯ ರಸ್ತೆ ಸಾರಿಗೆ ನಿಗಮ
ಬೆಂಗಳೂರು

ಮಾನ್ಯರೇ
ವಿಷಯ: *ಶಿಶಿಲ ಕೊಕ್ಕಡ ರೂಟಿನಲ್ಲಿ ಸಂಜೆ 4:15 ಶಾಲಾ ಮಕ್ಕಳಿಗೆ ಸರಿಯಾಗಿ ಬಸ್ಸು ಓಡಿಸುವ ಕುರಿತು*.
2.ಸಂಜೆ 5.30 ಬಸ್ ಹಳೆಯ ಸಿಬ್ಬಂದಿಯ ಬದಲಾವಣೆ ಕೋರಿಕೆ*

ಶಿಶಿಲ ಎಂಬ ಊರಿನಿಂದ ಈ ಹಿಂದೆ ಶಾಲಾ ಮಕ್ಕಳಿಗೆ ಸಂಜೆ ಮನೆಗೆ ಹೋಗಲು ಕೆನರಾ ಎಂಬ ಖಾಸಗಿ ಬಸ್ಸು ಇತ್ತು. ಆದರೆ ಅದು 2019-20 ನೇ ಸಾಲಿನಲ್ಲಿ ಓಡಾಟ ಮಾಡುವುದಿಲ್ಲ. ಆದುದರಿಂದ ಬಸ್ ಪಾಸ್ ಇರುವ ಶಿಶಿಲ, ಭಂಡಿಹೊಳೆ, ಅರಸಿನಮಕ್ಕಿ ಅನುದಾನಿತ, ಅರಸಿನಮಕ್ಕಿ ಪ್ರೌಢ ಹಾಗೂ ಪದವಿಪೂರ್ವ ಕಾಲೇಜು ಮಕ್ಕಳಿಗೆ ಅನುಕೂಲವಾಗುವಂತೆ ಬಸ್ ಓಡಿಸುವಂತೆ ಮನವಿ ಮಾಡುತ್ತೇನೆ.

*ಸಂಜೆ ಸಿಬ್ಬಂದಿಯ ಬದಲಿಸಿ*
ಅದೇ ರೀತಿ ಈಗ ಶಿಶಿಲ ಗ್ರಾಮಕ್ಕೆ ಸಂಜೆ 5.30 ಸಮಯಕ್ಕೆ ಬಸ್ ಬಂದು ಹೋಗುತ್ತದೆ.
ಅಂದರೆ ಚಾಲಕ ಮತ್ತು ನಿರ್ವಾಹಕರು ಹಲವು ವರ್ಷಗಳಿಂದ ಅದೇ ರೂಟಿನಲ್ಲಿ ಕೆಲಸ ಮಾಡುತ್ತಿದ್ದಾರೆ.

ಅವರು ಸಮಾಧಾನದಿಂದ ಪ್ರಯಾಣಿಕರ ಜೊತೆ ವರ್ತಿಸುವುದಿಲ್ಲ. ಬಸ್ಸು ಹತ್ತಿದ ಪ್ರಯಾಣಿಕರು ಕುಳಿತು ಕೊಳ್ಳವ ಮೊದಲೇ ರೈಟ್ ಕೊಡುತ್ತಾರೆ.

ಪ್ರಯಾಣಿಕರ ಜೊತೆ ಸೌಜನ್ಯದಿಂದ ವರ್ತಿಸುವುದಿಲ್ಲ

*ಶಾಲಾ ಮಗುವಿನ ಕೈಗೆ ಗಾಯ*
ದಿನಾಂಕ 24/07/2019 ಬುಧವಾರ ಸಂಜೆ 5.45 ಕ್ಕೇ ಶಿಶಿಲ ಧರ್ಮಸ್ಥಳ ಹೋಗುವ ಬಸ್ಸಿನಲ್ಲಿ ಅರಸಿನಮಕ್ಕಿ ಅನುದಾನಿತ ಶಾಲಾ 6 ನೇ ತರಗತಿಯ ಬಾಲಕಿ ವಿದ್ಯಾಶ್ರೀ ಎಂಬ ಮಗುವಿಗೆ ಕೈಗೆ ಗಾಯವಾಗಿದೆ.

ಮಗುವೇ ವೇಗವಾಗಿ ಬಾಗಿಲು ತೆರೆದು ಒಳಗೆ ಬರಬೇಕು. ಸಿಬ್ಬಂದಿಗಳು ಸಹಕರಿಸಲಿಲ್ಲ. ಹಾಗೂ ಬೇಗ ಬಾ, ಬೇಗಬಾ ಎಂದು ಒಂದೇ ಸಮನೆ ಒತ್ತಡ ಹಾಕಿದರು.
ಬಸ್ಸಿನಲ್ಲಿ ಪ್ರಥಮ ಚಿಕಿತ್ಸೆ ಸಹ ಇರಲಿಲ್ಲ.

ನಿರ್ವಾಹಕರು ಬಸಿನ ಬಾಗಿಲು ಸಹ ತೆಗೆಯುವುದಿಲ್ಲ. ಪ್ರಯಾಣಿಕರು ಹಾಗೂ ಮಕ್ಕಳು ಕುಳಿತು ಕೊಳ್ಳುವ ಮೊದಲೇ ರೈಟ್ ಕೊಡುತ್ತಾರೆ.
ಆದುದರಿಂದ ಈ ಕೆಳಗಿನ ಮನವಿ ಮಾಡುತ್ತೇನೆ.

1. ಶಿಶಿಲ ಕೊಕ್ಕಡ ರೂಟಿನಲ್ಲಿ ಶಾಲಾ ಮಕ್ಕಳಿಗೆ ಹೋಗಲು ಸಂಜೆ 4.15 ಕ್ಕೆ ಬಸ್ ಓಡಿಸಬೇಕು.
2. ಸಂಜೆ 5.30 ಕ್ಕೆ ಶಿಶಿಲ ಹೊರಟು ಧರ್ಮಸ್ಥಳ ಹೋಗುವ ಬಸ್ ಸಿಬ್ಬಂದಿ ಹಲವು ವರ್ಷಗಳಿಂದ ಇದ್ದಾರೆ. ಅವರನ್ನು ಬದಲಾಯಿಸಿರಿ.
ಮಕ್ಕಳ ಸುರಕ್ಷತೆ ವಹಿಸುವ ಸಿಬಂದಿ ನೇಮಿಸಬೇಕು.

ವಂದನೆಗಳು,
ನಿಮ್ಮ ನಂಬುಗೆಯ
(Joseph pereira)
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