Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I had cancelled my e ticket on 8th August 2019 from Mangalore to Thrissur scheduled on 9th August 2019 which was booked on 6th August 2019. I received message saying they would initiate the refunding process and an amount of ₹452 would be credited to my account within 5 working days. It has been 8 days since and I have not received my refund. PNR number is J78257472. I am attaching the screenshot of the message.
Please look into the matter. Hoping for a positive and early response.
Thanking you.

Reference to the above subject i request you to arrange a special bus non ac sleeper/ac sleeper on festival occasion at around 9.00 pm from majestic.

Because all the other normal routine buses will be booked 1 month prior for which later we will be not be having the seats to book.

So please look in to this matter and try to arrange some luxury buses with reasonable fare.

I booked two tickets from kunnamangalam to mysore for 15 august 2019. The booking was made on 14august2019. the provided OB reference no. is OB4646864 and the tickects were amounting to Rs.537. The tickets were not confirmed as the transaction failed but the amount was deducted from my account at the time of booking. I request you to check the same and refund the amount deducted during the transaction as soon as possible as the tickets
were not booked but the amount was deducted. Hope this gets resolved soon and i can get my money back within the shortest possible time.

I have booked a ksrtc bus ticket from bangalore to davangere for[protected] at 11:47 pm. When i tried booking, first time money got deducted but no ticket was allocated for transaction reference number ob38552726. Again i booked and ticket was allocated for transaction reference number ob38552912. But the money deducted for ob38552726 is not deducted yet. Please provide a refund for this at the earliest.

As bus number ka25f2956 giving service from dharwad to savadatti due to heavy floods the road has been changed and renewed stages are already updated in their ticket issuing system the conductor and driver not stopped bus to any of the bus stops. And the bus was running almost empty. When a raised a question to conductor he was mix behaving. This is why ksrtc in loss.
Need immediate action on this.

Vehicle no:ka18 f949
Date :13/08/2019 time:7:00pm
Route :hassan to bangalore
Ticket no:073770
Depot :mudigere
Sir
We traveling between hassan to 8th mile (Bangalore)
When was stop reaching before traffic signal was there
Conductor said to get down us, before getting proper stop
So much traffic and no road safety for us
The conductor behavior was rude, and irresponsible for passengers safety
Please
Tell him regarding passengers safety

I was trying to book bus tickets from bangalore to mangalore on ksrtc web application through upi and the amount was debited but the tickets were not confirmed. I tried reaching ksrtc customer care but there is no response in any of the customer care numbers. It has been 4 days and not one of the numbers mentioned is reachable. Please resolve the issue and refund the full amount.

While booking ksrtc ticket unfortunately given gender as male instead of female. Please change gender to Female. The ticket was booked on August 12, 2019
Blow are details
PNR Number : J78371121
Seat No : 34
Trip code : 2209CHNBNG
Class of service : RAJAHAMSA EXECUTIVE
Date of journey : 14-Aug-2019
Departure time : 22:09
Name :V Pavani
Journey : Chennai to Bangalore...

This is to register my complaint against the crew of ka of...745 from bellary to bangalore.
The bus started from bellary at 3.30 pm on friday 9th august. It halted at hiriyur at 6.30 pm for tea. The driver started the bus without checking the passengers. I had gone to the urinal at the bus stand and i had to run and board the bus. I would have missed the bus and my costly luggage if i had come out from the urinal after a minute. It was the responsibility of the driver and conductor to ensure that passengers have boarded the bus before starting again.
S. Sujoy
Administrative officer
National insurance company — bellary

Dear sir,
I'm travelling in the below mentioned bus : journey date :11-aug-2019 14:00, trip code :1400chnbng, bus number :ka57f2504, depot :mangaluru 2, crew mobile no:[protected]. Happy journey.

The ac in the bus was not working even when the bus started from cmbt bus terminus.

The conductor did not listen to passenger complaints and was rude in responding to the passenger requests.

His words were "you complain to gm md or minister, i don't care"

When all passengers insisted, they stopped the bus and called to someone for alternative.

After waiting a while, they said no other buses are available.

Elderly, infants and other passengers who paid for a comfortable journey are now inside a sealed bus with no ac.

I severely condemn the way passengers of ksrtc are treated.

I wish to see the responsible technicians and operators disciplined for their lack of sensitivity to such perils.

I'm also posting this incident to national consumer redressal forum for their intervention is avoiding such issues in the future.

Regards,

Benedict

Hello,
My name is rohan sapare.
My contact number is [protected]
And i was booking from bengaluru to hubballi ok august 30 2019 and the payment was done but the booking was a failure. I need my refund back. Please do the needful as soon as possible.
I did the payment by google pay upi transaction. And i have attached the screenshot for your reference.
Thank you

Dear sir /madam
We were standing ma bus stop near gorguntepalaya as we had senior citizen member we asked bus conductor for gubbi stop as the bus was going from bangalore to shimoga vehicle number - ka40f1371 as bus was little empty also... But he didn't allow us to get inside kindly give me reason for this... And my grand parents waited for the bus more then 1 hr kindly resolve my problem as soon as possible

Kaiga to karwar bus on 7th august 2019.
Please find the ticket attachment.
A wheel bag provided by npcil, and has a npcil logo on it. Need it immediately as i have important documents in it please help tried contacting ksrtc alot no go. As there was a flood in kaiga karwar ksrtc buses were operating to drop us to karwar. Please get this sorted soon. There is food in it and my certificates.

Booked 3 tickets in ksrtc online from hassan to bangalore. Pnr number: j78240155. We had a train to catch at 4.15pm in bangalore railway station. But bus didn’t come till 12.05pm and enquired the enquiry team, called the driver. His answer was irresponsible and not responded properly. Tried to initiate a refund but the ksrtc system didn’t allow.
I demand for a refund for bus fare.

I travelled from mysore to bangalore on 25.07.2019 by multi axl a c bus no.
Ka57-f1823 ticket no. 023548 dated 25.07.2019 at 18.57 pm serial no. A10670 a[protected]

I paid rs.510/- to conductor and asked the refund of rs.200/-. He asked that he has no change and will refund during the stop for tea break where bus stop.

I asked during tea break but he said he will return afterword. When bus reached to bangalore about 10.30 pm. He was disappeared when i went for complaint in bus depot, they refused to lodge the complaint.

I am lodging when i reached to my destination. Please look the case strongly and confirm the action taken and refund the money to me

I had booked tickets to pune to and fro of dt 9/8/19 due to closed of nh4 i had postponed journey to 23/8/19 but they have charged postponed. Charges plus no to discount for to and fro booked tickets this looting from public instead helping in this flood critical situation they should bear charges or according to passengers convenient without charges issue tickets because it is a public service

Sir
I am a daily commuter in ksrtc.
I would like to bring to your kind notice how much our journey to & fro from kollam to paripally has become due to the acute shortage of buses especially in the morning. We had 4-5 buses to tvm from 7.30- 8. O clock in the morning. We are being harassed for somebody's tukluq idea of cut shorting. Passengers are not cattle to be squished. We all hope that there will be a judicious action taking into consideration our plight. Expecting a positive action.

Sir am a passenger of karts
I travelled from tumkur to tiptur with a cpu

Conductor charged ticket for cpu as 2units but in rules that considered as 1 unit

And i asked it he is behaving rudely

Please take action on him

Bus number ka1 f1505

And ticket serial no 119134 and 35

Time 12:42

Dear sir,
I am pruthvi nandan staying in doddaballapur 561203, i am 2nd year engineering student, and am going to reva university, kattigenahalli, yelahanka.
So to go to college, i have to travel in bus,
I have travel in bus from doddaballapur to yelahanka nes, then from nes my friend will pickup to the college,
So i am trying to apply student pass in online, but in online process it's not show our college name.
Now what i have to do?

Dear sir ksrtc tirupati route buses like karnataka sarige and other services stop for food breaks at hotel sri vishnu priya and balaji bhavan etc for lunch, dinner etc these hotels are charging more than mrp, even for water bottle 1ltr is 20, but thy are chargng 25, similarly all food items and no proper hygenic so please look into the matter and do the needful..