Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I have booked a ksrtc bus ticket from bangalore to davangere for[protected] at 11:47 pm. When i tried booking, first time money got deducted but no ticket was allocated for transaction reference number ob38552726. Again i booked and ticket was allocated for transaction reference number ob38552912. But the money deducted for ob38552726 is not deducted yet. Please provide a refund for this at the earliest.

As bus number ka25f2956 giving service from dharwad to savadatti due to heavy floods the road has been changed and renewed stages are already updated in their ticket issuing system the conductor and driver not stopped bus to any of the bus stops. And the bus was running almost empty. When a raised a question to conductor he was mix behaving. This is why ksrtc in loss.
Need immediate action on this.

Vehicle no:ka18 f949
Date :13/08/2019 time:7:00pm
Route :hassan to bangalore
Ticket no:073770
Depot :mudigere
Sir
We traveling between hassan to 8th mile (Bangalore)
When was stop reaching before traffic signal was there
Conductor said to get down us, before getting proper stop
So much traffic and no road safety for us
The conductor behavior was rude, and irresponsible for passengers safety
Please
Tell him regarding passengers safety

I was trying to book bus tickets from bangalore to mangalore on ksrtc web application through upi and the amount was debited but the tickets were not confirmed. I tried reaching ksrtc customer care but there is no response in any of the customer care numbers. It has been 4 days and not one of the numbers mentioned is reachable. Please resolve the issue and refund the full amount.

While booking ksrtc ticket unfortunately given gender as male instead of female. Please change gender to Female. The ticket was booked on August 12, 2019
Blow are details
PNR Number : J78371121
Seat No : 34
Trip code : 2209CHNBNG
Class of service : RAJAHAMSA EXECUTIVE
Date of journey : 14-Aug-2019
Departure time : 22:09
Name :V Pavani
Journey : Chennai to Bangalore...

This is to register my complaint against the crew of ka of...745 from bellary to bangalore.
The bus started from bellary at 3.30 pm on friday 9th august. It halted at hiriyur at 6.30 pm for tea. The driver started the bus without checking the passengers. I had gone to the urinal at the bus stand and i had to run and board the bus. I would have missed the bus and my costly luggage if i had come out from the urinal after a minute. It was the responsibility of the driver and conductor to ensure that passengers have boarded the bus before starting again.
S. Sujoy
Administrative officer
National insurance company — bellary

Dear sir,
I'm travelling in the below mentioned bus : journey date :11-aug-2019 14:00, trip code :1400chnbng, bus number :ka57f2504, depot :mangaluru 2, crew mobile no:[protected]. Happy journey.

The ac in the bus was not working even when the bus started from cmbt bus terminus.

The conductor did not listen to passenger complaints and was rude in responding to the passenger requests.

His words were "you complain to gm md or minister, i don't care"

When all passengers insisted, they stopped the bus and called to someone for alternative.

After waiting a while, they said no other buses are available.

Elderly, infants and other passengers who paid for a comfortable journey are now inside a sealed bus with no ac.

I severely condemn the way passengers of ksrtc are treated.

I wish to see the responsible technicians and operators disciplined for their lack of sensitivity to such perils.

I'm also posting this incident to national consumer redressal forum for their intervention is avoiding such issues in the future.

Regards,

Benedict

Hello,
My name is rohan sapare.
My contact number is [protected]
And i was booking from bengaluru to hubballi ok august 30 2019 and the payment was done but the booking was a failure. I need my refund back. Please do the needful as soon as possible.
I did the payment by google pay upi transaction. And i have attached the screenshot for your reference.
Thank you

Dear sir /madam
We were standing ma bus stop near gorguntepalaya as we had senior citizen member we asked bus conductor for gubbi stop as the bus was going from bangalore to shimoga vehicle number - ka40f1371 as bus was little empty also... But he didn't allow us to get inside kindly give me reason for this... And my grand parents waited for the bus more then 1 hr kindly resolve my problem as soon as possible

Kaiga to karwar bus on 7th august 2019.
Please find the ticket attachment.
A wheel bag provided by npcil, and has a npcil logo on it. Need it immediately as i have important documents in it please help tried contacting ksrtc alot no go. As there was a flood in kaiga karwar ksrtc buses were operating to drop us to karwar. Please get this sorted soon. There is food in it and my certificates.

Booked 3 tickets in ksrtc online from hassan to bangalore. Pnr number: j78240155. We had a train to catch at 4.15pm in bangalore railway station. But bus didn’t come till 12.05pm and enquired the enquiry team, called the driver. His answer was irresponsible and not responded properly. Tried to initiate a refund but the ksrtc system didn’t allow.
I demand for a refund for bus fare.

I travelled from mysore to bangalore on 25.07.2019 by multi axl a c bus no.
Ka57-f1823 ticket no. 023548 dated 25.07.2019 at 18.57 pm serial no. A10670 a[protected]

I paid rs.510/- to conductor and asked the refund of rs.200/-. He asked that he has no change and will refund during the stop for tea break where bus stop.

I asked during tea break but he said he will return afterword. When bus reached to bangalore about 10.30 pm. He was disappeared when i went for complaint in bus depot, they refused to lodge the complaint.

I am lodging when i reached to my destination. Please look the case strongly and confirm the action taken and refund the money to me

I had booked tickets to pune to and fro of dt 9/8/19 due to closed of nh4 i had postponed journey to 23/8/19 but they have charged postponed. Charges plus no to discount for to and fro booked tickets this looting from public instead helping in this flood critical situation they should bear charges or according to passengers convenient without charges issue tickets because it is a public service

Sir
I am a daily commuter in ksrtc.
I would like to bring to your kind notice how much our journey to & fro from kollam to paripally has become due to the acute shortage of buses especially in the morning. We had 4-5 buses to tvm from 7.30- 8. O clock in the morning. We are being harassed for somebody's tukluq idea of cut shorting. Passengers are not cattle to be squished. We all hope that there will be a judicious action taking into consideration our plight. Expecting a positive action.

Sir am a passenger of karts
I travelled from tumkur to tiptur with a cpu

Conductor charged ticket for cpu as 2units but in rules that considered as 1 unit

And i asked it he is behaving rudely

Please take action on him

Bus number ka1 f1505

And ticket serial no 119134 and 35

Time 12:42

Dear sir,
I am pruthvi nandan staying in doddaballapur 561203, i am 2nd year engineering student, and am going to reva university, kattigenahalli, yelahanka.
So to go to college, i have to travel in bus,
I have travel in bus from doddaballapur to yelahanka nes, then from nes my friend will pickup to the college,
So i am trying to apply student pass in online, but in online process it's not show our college name.
Now what i have to do?

Dear sir ksrtc tirupati route buses like karnataka sarige and other services stop for food breaks at hotel sri vishnu priya and balaji bhavan etc for lunch, dinner etc these hotels are charging more than mrp, even for water bottle 1ltr is 20, but thy are chargng 25, similarly all food items and no proper hygenic so please look into the matter and do the needful..

Sir i had travelled from karwar to hubli through karwar richur @ 9.30 am the conductor is very rude and he is not bothered for anything as per wish is behaving dropped me old bus stand hubli and telling you go as per wish to new bus stand hubli al i had to go to belgaum buses are from hublil new bus stand otherwise you wait one hourr till he finishes lunch just 5 minutes way from bus stand to busstand in heavy rain lady with luggage he was harassing pls look into matter when i reported to hubli controller he has adjusted richie conductor is warning me you report where ever you report whatever you want to do since it is public service he has to drop prize stand and then go for lunch not anywhere according to his wish

I tried to book a ticket from bengaluru to chennai on 3rd august. The transaction reference number is ob38405667. I did not receive an email or sms confirming that the ticket has been booked but rs. 751 has been deducted from my account. When i checked the website for the status of the transaction, it says failed transaction. I tried to contact customer service several times but i have not been able to get through. Please help me get my money refunded.

I boarded route 335e, ka57-f2642 @ 1850 hrs at big bazar, white field. Conductor was standing in front. Bus was not even heavy loaded. He was busy gossipping with the driver throughout without giving any heed to and passenger boarding, whether he or she has purchased ticket or not.
I got a seat in last row. I kept waiting till near kundanhalli gate. Conductor did not bother to disburse ticket.
I went to him to collect the ticket and pay him the due amount. He asked me the poont of barding. I told him that i have boarded @ big bazar, whitefield. Instead of feeling sorry conductor and driver started laughing. Then talked rudely to me telling "if i dn't know kannada, go and sit" with bad hand expressions and body language.
He was very rude in behaviour. On asking him why he is not disbursing tickets, he spoke very rudely and still was unconcerned.
This demonstrate carelessness towards his job, for which he is assigned. Moreover loss to govt. Revenue as well.
I hold ticket no. 454986, 454987, 726796
I very frequently travel on this route but never found such careless attitude of any other conductor.
Would request for appropriate action so that no one demonstrate carelessness towards duties assigned.