Claimed

Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

1.1
Updated: Jan 11, 2026
Complaints 3255
Resolved
688
Unresolved
2567
Contacts

File a complaint to Karnataka State Road Transport Corporation [KSRTC]

Having problems with Karnataka State Road Transport Corporation [KSRTC]?

File a complaint and get it resolved by Karnataka State Road Transport Corporation [KSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 97

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepakgurudev70
from Bengaluru, Karnataka
Nov 29, 2018
Report
Copy

Address: 586128

Respected sir, i am dr. Gurudev aged about 61yrs, i was travelling from sindagi to golgeri arround 10.30am bus number is ka-33 f-0292 as soon as i entered the bus the conductor named ningappa asked me to take the tickets and i paid him 100rs in return i didnt get the ticket and also the change amount when i asked him about the ticket he started shouting at me and when i asked the return my change he statted scolding me with very bad words and abused me as i questioned him to give tickets and the return change he got angry and jumped on me to threat and his hands were almost about to beat me some one neighbour co-passenger stopped him by beating me. I kindly request you to take a serious actoin on him.

Thanking you
Not come bus intime in mandya ksrtc
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manjunath Naga Reddy
    from Cuddalore, Tamil Nadu
    Nov 28, 2018
    Report
    Copy

    Address: Bangalore Urban, Karnataka, 563107

    I'm regular daily passenger from hosur to attibele
    There r some conductors r behaviour has list bother of attible passengers "if we ask they are telling want to completent do complent what ever you want and any buddy "
    Details of bus No KA42 F 1665
    Date n time. 27.11.18 6:35pm

    Pls be insist them and give some good lecture abt how to behave with passenger
    Thank you
    Dhol-Manalingapur-Kudchi-Miraj-Sangli-Vita-Mayani-Dahiwadi-Gondavale

    Total Km- 489km
    Last Stop- Gondavale

    Gondavale is big Historical place and rooms and food are free for bus drivers
    KSRTC one bus ( Belgum-Kolhapur-Karad-Dahiwadi-Gondavale ) are available . His driver rest at Gondavale .
    Not taking parcels like flowers and food
    talking rudly and saying i will throw that parcels in road banglore to bhatkal bus in shimoga at 1 30 pm not have manner how to talk with people in public
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Praful NK
      from Bengaluru, Karnataka
      Nov 28, 2018
      Report
      Copy

      Address: Bangalore, Karnataka, 560100

      Sir,
      Today 28/11/18, i was travelling from electronic city to hebbagodi, at morning 10am, i was forced to get down from bus because i was not having change in between the route. The bus number is ka51 f 1202, if this is the attitude of your bus conductor then it is really harsh on passenger, and on your corporation. Please, kindly take necessary steps on this conductor.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lalitchandra Daund
        from Mumbai, Maharashtra
        Nov 27, 2018
        Report
        Copy

        Website: www.ksrtc.in

        Dear Team,

        I had done total three transaction on the same day apart which two transaction has been cancelled and i have received refund against those transactions but one transaction has been failure form KSRTC i have not got tickets but money has been deducted from SBI CC my account.

        1) PNR Number: T72060995
        OB Ref. No. OB32893842
        Trip Code: 1731MUMBGM/
        Seat No. 17, 18 for Journey date 14-Sep-2018 20:30 has been cancelled and KSRTC reverse Rs. 1331 /- to my SBI CC Account

        2) PNR Number: Not Generated

        Trip Code: 1731MUMBGM/

        seat No. 28, 27 for Journey date 13-Sep-2018 20:30 has been failure transaction from KSRTC PNR number is not generated for this ticket still SBI

        charge me Rs. 1498 /- the same transaction is under dispute and for this transaction i had log a complaint with KSRTC also complaint no. for this is

        29304

        3) PNR Number: T72061025

        OB Ref. No. OB32893885

        Trip Code: 2130BGMMUM/

        Seat No. 5, 6 for Journey date 20-Sep-2018 21:30 has been cancelled and KSRTC reverse Rs. 1331 /- to my SBI CC Account.

        if you want any more clarifications from my side i am ready to give and this is not happen first time with me this is happen second time because it is happened in the month of March-2018.

        Please find the attach snap for your reference please feel free to call me.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vivek MN
          from Gulbarga, Karnataka
          Nov 26, 2018
          Report
          Copy

          miss behaviour of conductor

          Address: Chitradurga, Karnataka, 577598

          I am a student of R L law college Davanagere and my home town being Hiriyur. And i will travel every weekend to my hometown. I will be returning to Davanagere every Sunday evening. As same today being government holiday as my college was called off. I stayed at home. And today eveining at 6:15pm i was waiting for a bus at gandhi circle Hiriyur. There are three buses everyday which wont be given stop at aathithya hotel. And I travel in one...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          M
          Mithesh Mithun
          from Bengaluru, Karnataka
          Nov 26, 2018
          Report
          Copy

          Address: Bangalore, Karnataka

          Today i travelled from bangalore (Gorguntepalya) to tumkur with a luggage - newly bought domestic stove which may weigh around 10-15kg. Conductor asked to take ticket for the luggage as well and asked for rs.110.00 but he gave ticket of rs88.00. Rs74.00 for me and rs 14.00 for luggage.
          Please take necessary action.
          Bus no ka 06 f 978

          Mithesh
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Venkateshan Krishnan
            from Bengaluru, Karnataka
            Nov 24, 2018
            Report
            Copy

            Destination is mentioned different and dropping point is different. From villupuram to bangalore route..
            And there is no route mentioned via vettavallam tiruvannamalai and bangalore.. Some times the conductor soon takes the bus from the canteen... It will be helpful if proper destination r mentioned and the passengers are dropped to the exact place.. But they r dropped to townhall..
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Ganesh R Bhat
              from Bengaluru, Karnataka
              Nov 23, 2018
              Report
              Copy

              I canceled my ticket on from sirsi to bangalore. I have not received the refund amount yet. Please see the special details below.
              Name :ganesh ramesh bhat
              Bank :icici
              Pnr number :j73073583
              Trip code :1900srsbng/
              Date of journey :10th nov 2018
              Date of cancelation :27th oct 2018 (100% refund)
              Ob reference number :ob33815193
              Amount :463 inr
              Transaction password :5979

              I have attached the relevant screenshots for your reference. Please see them, refund me and resolve the issue.

              This is highly unprofessional from ksrtc.
              I am a very regular customer and we are disappointed.
              I'm Traveling in bus @ 5.15 pm on 19.11.2018. Driver was scolding me to get down in running bus.. He didn't stop the bus. I am Pregnant. How could I jumped from running bus.. Even some people had to pick up bus... at morning time also they was not stopping the bus... It was trouble to me for pick up.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                Yasodha Kesani
                from Pandavapura, Karnataka
                Nov 22, 2018
                Report
                Copy

                As soon as we boarded the bus driver as applied the sudden break so whatever i have in my hands has fallen down along with me in the bus in reverse driver has scolden us and conductor spoke so rude and conductor suggesting the driver to close the door and has not allowed us to go at my stop we were four girls travelling the bus in bus no ka09f4534 route nirmala cnv gokulam to hebbal hootagalli time 8:45pm. This is how they behave with the girls pitty kstrc pittu girls no security.
                I am one of the regular passenger of KSRTC from Bangalore to kolar.
                Kolar to Bangalore.
                Usually 57 rs will charge from Bangalore to kolar but this time 63 rs charged me.
                First time i am facing this kind of issues also conductor argues and they don't mind of this kind of issues.
                RajPrakash138676's reply, Nov 19, 2018
                Details of bus KA 57 F1683.
                My boarding point at tinfactory but he (conductor) is issued from Begam mahal to kolar.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rajesha07
                  from Bengaluru, Karnataka
                  Nov 21, 2018
                  Report
                  Copy

                  Address: 560100

                  Hi, kindly read this mail. I forwarded this to Ksrtc but no use up to now. There is a big scam going on KSRTC public toilets. They are collecting money illegally from the people. Pls make a news on this and pls do a reality check to show the culprits in majestic ksrtc bus station.

                  Respected Sir/ Madam

                  People maintaining the toilets from KSRTC Bus Terminal 1 is illegally collecting money for urinals. 3rs from male and 5rs from females. Even though they mentioned urinals is free. They covered the free board with some other board. I am attaching the picture for reference. Sorry for the bad quality picture.They shouted on me while taking the picture. Lakhs of people are travels to many destinations from majestic bus stop and imagine the amount of money which this people collecting illegally. When i told them it is free and why we have to pay the money. Since to save some money many people are urinating backside of the terminal one and near by areas of terminal 1. But they didnt bothered about this. They told me that i can complaint to who ever i want. The with the help of call center i called to this number [protected]. I didnt get much help from this number. They asked to complain any one of the TC who is near by. After searching in the terminal one i fount 4 TC's who was standing and chit chatting at the entrance. They told me to write the complaint on log book which is present in help desk booth behind the terminal 1. So i went there and searched for the log book and there was no one in the booth and it was closed. I went to near by toilet which is near to kerala buses stop there also same thing happen. Even they are collecting money illegally. When i questioned him directly he threaten me by saying " Nimage ela oleya mathali helidhare kelola alava". Sir please look in to this. They are collecting the money in almost all toilets from majestic and covering the free boards. Then what is the point of doing swach bharath when people are urinating around the walls of majestic bus stand. Please stop this mafia and help to make majestic clean.
                  Bus no.KA40-F0945 I boarded at 10am from majestic is stopping continuously. When I asked the conductor he is saying diesel is costly so they have to fill the bus. What nonsense!!
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kulsum Banu
                    from Bengaluru, Karnataka
                    Nov 14, 2018
                    Report
                    Copy

                    I have lost my bus pass my name is kulsum banu i iam studying in ghousia college of engineering ramanagar iam in 1' st. Semester. B. E i had made my. Pass from channapatna to ghousia college of engineering. I request you to kindly provide me the pass. I had made my pass of 1550/-as i don't have much money to pay the daily cost. As my father is no more i can't pay please i request you to kindly provide me the pass
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      F
                      friend fb
                      from Sirsi, Karnataka
                      Nov 13, 2018
                      Report
                      Copy

                      Address: Bangalore Rural, Karnataka, 561203

                      Dear sir
                      Today i am travelling from Yelahanka to doddabalpur the bus no ka42f1750, i. Am every day traveller so many times i found this conductor not issue the ticket for short distance. if peraon asked aslo he refuses to issue the ticket.even i fight some time but still he doing same thing
                      My tc number 077642
                      Bus number ka42 F1750
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        nas1974
                        from Aluva, Kerala
                        Nov 13, 2018
                        Report
                        Copy

                        Address: 680501

                        Sir,

                        Regret to inform you that on 09/11/18, i had traveled in your reputed transportation at 10.00 pm from bangalore satellite station to kalpetta, kerala by your bus rajahamsa ka01-f8523 with my two other colleagues by carrying some extra bags. As usual the t. C & conductor came to us and asked to take an extra ticket for the luggage and they took from me rs 450/- and gone. Once i insist for ticket they provided only for 130/- rs. And i asked for the balance, the conductor rudely told me to go and complain to t. C, who was disappeared by that time by took my money.

                        Ref my luggage ticket : 033019 (9/11/18-time 21.45.31)-rs 130
                        Travel ticket:033014 (9/11/18-time 21.24.02)-rs 460
                        Travel ticket:033015 (9/11/18-time 21.24.07)-rs 460
                        Travel ticket:033016 (9/11/18-time 21.24.16)-rs 460

                        They are cheating the passengers as well as government, please put a sticker in bus for the luggage fee and let conductor take that money only.

                        Or a frequent checker has to inspect in bus striclty other than the one who standing in station. Because he is the biggest culprit.

                        Hope you will take the necessary action and revert me back.

                        My email : [protected]@gmail.com /[protected]
                        Tyre burst, no alternate arrangements
                        KA31 F1326
                        Madikeri to Yellapur
                        Not refunding also
                        Lot of time lost
                        I and my friend wanted to go to mandical. From peresandra, near anjanadri college.
                        we tried to stop the Mandical bus, but the driver didnot stop. We missed the another bus.

                        Date:10 nov 2018
                        Day :saturday
                        bus number : ka 40 991
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lovely.prem
                          from Bengaluru, Karnataka
                          Nov 12, 2018
                          Report
                          Copy

                          Dear Concern,
                          When ticket rate from Matudavani to mysore, normal cost is 362rs then for rajahamsa it has to be around 600-700 but it has charged us
                          1120rs what the ### Charging it is ????
                          I've have a doubt that because of commision agent he ia charging ao many ...
                          be little courageous to midddle class people who travel on bus!!!
                          don't try billl so much rob the money from who has it Don't Rob from middle class

                          Reservior Name ;Prem
                          Number; [protected]
                          Bus number: 4906
                          Time : 8.25
                          Sir
                          My name is Kiran H S. I have lost my KSRTC Student bus pass on 02/11/2018..
                          From: J.P.Nagar, Mysore To: Maruthi Temple, Saraswathipuram, Mysore
                          Route Bus No: 13A
                          College: Jnanodaya PU College, Saraswathipuram, Mysore
                          Class: PUC 2nd Year
                          plz do provide me duplicate pass
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sugasini selvanayagam
                            from Bengaluru, Karnataka
                            Nov 12, 2018
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560100

                            I boarded a airavat volvo ac ksrtc bus from mysore bus stand today 11nth november 2018 sunday at 4.00 pm. Bus charge was 280 rs and i paid 500 since i had no change, the conductor took the amount and issued the ticket saying he will give the change while deboarding. When i got down in deepanjali nagar and requested for change he returned only 20 rs instead of 220 rs. He said that he has already paid me 200 to me and the nearby passenger but he had not, i gave him the ticket and asked for 200 rs he said he had already given the amount and started the bus without. Returning the refund and ticket
                            Bus details : trissore to bangalore bus
                            Ticket amount from mysore : 220 rs
                            Date :11.11.2018
                            Time when bus started from mysore: 4.00 pm
                            Time when bus arrived at deepanjali nagar metro station :8.28 pm
                            Conductor details: driver only was collecting the ticket, there was no conductor and he was promising with every passenger that he will issue the ticket later.
                            My email id : hasu.[protected]@gmail.com
                            On morning 11:30am dated on 8 november 2018r, thursday.conductor of KSRTC bus number:KA-09-F-5247 is misbehaved with college student, who was travelling in the same bus reguarding seat by his rude words
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mahesh mohanan
                              from Vellore, Tamil Nadu
                              Nov 11, 2018
                              Report
                              Copy

                              I have booked my bangalore to tirupathi ticket and amount got deducted from citibank but the ticket status is fail and i have not recieved my refund.

                              Ob34118774 journey date 19 nov 2018 seat no 21, 22, 23, 24 and trip code is 2200bngtpt/

                              My amount is deducted but my status is failure but no amount is refunded, this is really pathethic, please find a way to get me my amount
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shanker Nilangi
                                from Belgaum, Karnataka
                                Nov 11, 2018
                                Report
                                Copy

                                Address: Bidar, Karnataka, 585418
                                Website: www.ksrtc.in

                                Tripcode: 2015hydbgm bus no:f 932 belgaum depo airavata gold class bus. It's scheduled departure time from gulbarga is 11.59 night.. But it arrived to gulbarga 1.30 night. It's one and half hour late. We were waiting in bus stop only till 1.30 am. Its worst service i had ever seen in my life. I request to change bus timings in the web official web site as night 1.30am from gulbarga
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hear
                                  from Bengaluru, Karnataka
                                  Nov 10, 2018
                                  Report
                                  Copy

                                  Address: Mysore, Karnataka

                                  Volvo city bus 119, ka09 f 4486
                                  Route: city bus stand - l&t
                                  Conductor of this bus uses abusive language if passengers are unable to deliver exact change. He keeps shouting at them till they get down from the bus. I travel frequently in this bus and have noticed this inappropriate behavior multiple times. Please take appropriate action against the conductor.
                                  Identification - conductor wears thick lens spectacles.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Saakshi Shetty
                                    from Bengaluru, Karnataka
                                    Nov 10, 2018
                                    Report
                                    Copy

                                    Address: Udupi, Karnataka

                                    Some students bought tickets to go till manipal. But the tickets were with their teacher. The conductor knew about this. But, the teacher got down in udupi. Immediately after she got down, the conductor asked them for their tickets, irrespective of knowing that it's with the teacher. He immediately stopped the bus and asked them to get down in a rude way. This was shocking and very sad. That is not how you behave with your passengers.
                                    Now the students have to get their money back. He can't keep the extra money and not drop them to their destination.
                                    That's completely unfair.
                                    The bus number was ka-01-f-2152
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lokeshjgffgg
                                      from Bengaluru, Karnataka
                                      Nov 10, 2018
                                      Report
                                      Copy

                                      Address: Ramanagara, Karnataka, 562112

                                      I'm student and studying at aps engg college, somanahalli, kanakapura road, bangalore... So many busses not stopped at college stop.. Every busses go rash and not stopped... We r worried for this... Because of this takes long time to reach home... And so many times we complaints but no use,, only one bus stops at 20 busses.. Please take serious action... Thank you..
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit