Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Hi, kindly read this mail. I forwarded this to Ksrtc but no use up to now. There is a big scam going on KSRTC public toilets. They are collecting money illegally from the people. Pls make a news on this and pls do a reality check to show the culprits in majestic ksrtc bus station.

Respected Sir/ Madam

People maintaining the toilets from KSRTC Bus Terminal 1 is illegally collecting money for urinals. 3rs from male and 5rs from females. Even though they mentioned urinals is free. They covered the free board with some other board. I am attaching the picture for reference. Sorry for the bad quality picture.They shouted on me while taking the picture. Lakhs of people are travels to many destinations from majestic bus stop and imagine the amount of money which this people collecting illegally. When i told them it is free and why we have to pay the money. Since to save some money many people are urinating backside of the terminal one and near by areas of terminal 1. But they didnt bothered about this. They told me that i can complaint to who ever i want. The with the help of call center i called to this number [protected]. I didnt get much help from this number. They asked to complain any one of the TC who is near by. After searching in the terminal one i fount 4 TC's who was standing and chit chatting at the entrance. They told me to write the complaint on log book which is present in help desk booth behind the terminal 1. So i went there and searched for the log book and there was no one in the booth and it was closed. I went to near by toilet which is near to kerala buses stop there also same thing happen. Even they are collecting money illegally. When i questioned him directly he threaten me by saying " Nimage ela oleya mathali helidhare kelola alava". Sir please look in to this. They are collecting the money in almost all toilets from majestic and covering the free boards. Then what is the point of doing swach bharath when people are urinating around the walls of majestic bus stand. Please stop this mafia and help to make majestic clean.

I have lost my bus pass my name is kulsum banu i iam studying in ghousia college of engineering ramanagar iam in 1' st. Semester. B. E i had made my. Pass from channapatna to ghousia college of engineering. I request you to kindly provide me the pass. I had made my pass of 1550/-as i don't have much money to pay the daily cost. As my father is no more i can't pay please i request you to kindly provide me the pass

Dear sir
Today i am travelling from Yelahanka to doddabalpur the bus no ka42f1750, i. Am every day traveller so many times i found this conductor not issue the ticket for short distance. if peraon asked aslo he refuses to issue the ticket.even i fight some time but still he doing same thing
My tc number 077642
Bus number ka42 F1750

Sir,

Regret to inform you that on 09/11/18, i had traveled in your reputed transportation at 10.00 pm from bangalore satellite station to kalpetta, kerala by your bus rajahamsa ka01-f8523 with my two other colleagues by carrying some extra bags. As usual the t. C & conductor came to us and asked to take an extra ticket for the luggage and they took from me rs 450/- and gone. Once i insist for ticket they provided only for 130/- rs. And i asked for the balance, the conductor rudely told me to go and complain to t. C, who was disappeared by that time by took my money.

Ref my luggage ticket : 033019 (9/11/18-time 21.45.31)-rs 130
Travel ticket:033014 (9/11/18-time 21.24.02)-rs 460
Travel ticket:033015 (9/11/18-time 21.24.07)-rs 460
Travel ticket:033016 (9/11/18-time 21.24.16)-rs 460

They are cheating the passengers as well as government, please put a sticker in bus for the luggage fee and let conductor take that money only.

Or a frequent checker has to inspect in bus striclty other than the one who standing in station. Because he is the biggest culprit.

Hope you will take the necessary action and revert me back.

My email : [protected]@gmail.com /[protected]

Dear Concern,
When ticket rate from Matudavani to mysore, normal cost is 362rs then for rajahamsa it has to be around 600-700 but it has charged us
1120rs what the ### Charging it is ????
I've have a doubt that because of commision agent he ia charging ao many ...
be little courageous to midddle class people who travel on bus!!!
don't try billl so much rob the money from who has it Don't Rob from middle class

Reservior Name ;Prem
Number; [protected]
Bus number: 4906
Time : 8.25

I boarded a airavat volvo ac ksrtc bus from mysore bus stand today 11nth november 2018 sunday at 4.00 pm. Bus charge was 280 rs and i paid 500 since i had no change, the conductor took the amount and issued the ticket saying he will give the change while deboarding. When i got down in deepanjali nagar and requested for change he returned only 20 rs instead of 220 rs. He said that he has already paid me 200 to me and the nearby passenger but he had not, i gave him the ticket and asked for 200 rs he said he had already given the amount and started the bus without. Returning the refund and ticket
Bus details : trissore to bangalore bus
Ticket amount from mysore : 220 rs
Date :11.11.2018
Time when bus started from mysore: 4.00 pm
Time when bus arrived at deepanjali nagar metro station :8.28 pm
Conductor details: driver only was collecting the ticket, there was no conductor and he was promising with every passenger that he will issue the ticket later.
My email id : hasu.[protected]@gmail.com

I have booked my bangalore to tirupathi ticket and amount got deducted from citibank but the ticket status is fail and i have not recieved my refund.

Ob34118774 journey date 19 nov 2018 seat no 21, 22, 23, 24 and trip code is 2200bngtpt/

My amount is deducted but my status is failure but no amount is refunded, this is really pathethic, please find a way to get me my amount

Tripcode: 2015hydbgm bus no:f 932 belgaum depo airavata gold class bus. It's scheduled departure time from gulbarga is 11.59 night.. But it arrived to gulbarga 1.30 night. It's one and half hour late. We were waiting in bus stop only till 1.30 am. Its worst service i had ever seen in my life. I request to change bus timings in the web official web site as night 1.30am from gulbarga

Volvo city bus 119, ka09 f 4486
Route: city bus stand - l&t
Conductor of this bus uses abusive language if passengers are unable to deliver exact change. He keeps shouting at them till they get down from the bus. I travel frequently in this bus and have noticed this inappropriate behavior multiple times. Please take appropriate action against the conductor.
Identification - conductor wears thick lens spectacles.

Some students bought tickets to go till manipal. But the tickets were with their teacher. The conductor knew about this. But, the teacher got down in udupi. Immediately after she got down, the conductor asked them for their tickets, irrespective of knowing that it's with the teacher. He immediately stopped the bus and asked them to get down in a rude way. This was shocking and very sad. That is not how you behave with your passengers.
Now the students have to get their money back. He can't keep the extra money and not drop them to their destination.
That's completely unfair.
The bus number was ka-01-f-2152

I'm student and studying at aps engg college, somanahalli, kanakapura road, bangalore... So many busses not stopped at college stop.. Every busses go rash and not stopped... We r worried for this... Because of this takes long time to reach home... And so many times we complaints but no use,, only one bus stops at 20 busses.. Please take serious action... Thank you..

I had booked a ticket and travelled in in your fly bus number ka 57 f 2886 (Scheduled from manipal to bangalore international airport) from suratkal to kempegowda bus station, bangalore on november 8, 2018 vide pnr:j73273655 with trip code 1900cdpbial. As per the message received, the mobile number of the crew is [protected]. The scheduled departure from suratkal was 20.45.
I am senior citizen of 62 years of age travelled along with wife. I am a regular traveler in your bus since 40 years and have a high regard with the organization particularly with regard to punctuality and contingency plan. However, i had to share my displeasure meted out by your crew and also pecuniary loss suffered because of irresponsible and ill-informed crew members of that particular vehicle.
1. Though the scheduled departure of the bus was 20.45, the bus reached the stop late by well over 25 minutes. Addition to that the crew members stopped in a different place away from the regular bus stop causing inconvenience.
2. Finally, as bolt form the blue, to my dismay your crew members refused entry to me to the bus as i was carrying a small can of coconut oil. I used to carry the oil in my earlier trips also and nobody had refused so far. When i told him that this being edible oil and not in the banned list as per the ksrtc web site, the arrogant crew members blatantly said that you have to disembark or keep the oil out and get in to the bus. As i had to reach bangalore, i had no alternative solution and therefore i left the can in the road side and travelled in the bus. When i told him that i will make a complaint he replied that i can complaint with anybody, and i have the instructions for not to allow but do not have the documentary evidence. Because i left my can of coconut oil on the road side, i suffered a loss of rs. 2000/- being the cost of oil.
3. Therefore, i request you to give clear written instructions to your crew members and compensate me for the pecuniary loss suffered by me.

The bus which starts at 8.30 from bangalore to calicut shows reaching time as 1.30 at sulthan bathery. But the fact is that it holds two times as one hour in mysore and 20 minutes in gundlepet. What is the sense behind stopping frequently at two places for? It takes more time and never reach the destination on mentioned time. Which makes at most difficulty to the pasenger. Neither i nor i will suggest a person to travel in thus bus

Hi, i have send an email to '[protected]@ksrtc.org' regarding my refund amount for failed transaction but no response. I called the account team but no one picking up the call. I called call center multiple times but couldn’t able to talk to any one as it always says all the customer care representatives are busy attending others.

I have booked the ticket online as a guest user.
Transaction got failed but amount got deducted from bank account.
Here are the details. Online transaction reference no: ob33821351
Maild : [protected]@gmail.com
Transaction date: 25 th october 2018

Even after 7 working days this amount is not refunded to my account. Please do the needful to revert the money,

Bloody hell that people are treating like us cheaper and looting money lot, for one beer they are taking 180 aprt from mrp, infornt of me they had beaten som people... They are bloody hell, some innocents are beaten... Pls take care about this bar... Name is alankar bar and restaurant... Banashankari kanakapura road, are they treating them as customer or like dogs, in front me they had beaten

I booked a seat in the Karnataka ksrtc bus from Kottayam to Bengaluru. When I booked the ticket, there were only 2 window seats. I booked seat no. 44 on the left which was just in front of the back row . When I boarded the bus I see that seat 44 is the seat in the back row next to window seat. The bus conductor has no information. What happened? Don't you think passengers should be kept informed about such changes?

I travelled from panaji to hubli on 4th nov in rajahamsa 230pm bus and reached hubli around 715 and found out that the bag (With name mysore tarpaulins on it) which i had kept in luggage compartment (Backside) of the bus was missing. Conductor had no clue who took it. He called few people and said he cannot help more.
Kindly make sure to mark the bags with seat number or name and give it to right person at the end point.

This complaint is regarding the bus conductor in the bus ka-57-f-2023.
This bus's destination is bypanahalli metro. But it takes different according to the drivers mood. When i asked the conductor will it go via my destination he said no, and i had to get down half way, but later it went through that place only in front of me. My concern is why is it taking different route. And why is the conductor giving wrong information. The passengers usually have complaint on this.

Hi i m writing regarding driver behavior when i asked bus to stop @kit hassan circle in tiptur @2.00am. I have seen all government buses stop at kit college. When i asked whatever wordings he said is not acceptable. He said if something happens he will be responsible they will ask him. What that means he s sure that something will happen if only ladies travel in night. He would have said it's too late we will stop @bus stand. Instead of that whatever wordings he used is wrong. See only ladies traveling means as per convenient they stop bus? If i thought to take bus since bus stop s near my house, then they won't stop what will alternative arrangements i will make suddenly. Lf something happens that time can i held driver as responsible?
Either bus stops should be defined properly or they should inform before when we ask.in my cases both didn't happend and driver behavior s not correct.
Bus details:
Chintamani 022737 express ka40-f1450 kadur to tiptur

I tried online booking for the airavath bus (Route: bangalore to shimoga bus
Timmings: 7.30 am bus
On date: 18-oct-2018)

Amount got detected but ticket not booked. I did twice and lost 1100rs. Below are the transaction reference numbers.
1. Ob33602950
2. Ob33587777

Ksrtc team not even receiving the call as well as no reply for mail. It’s about 15 working days, still i didn’t get my amount 1100 rs. Please do the needful sir.