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[Resolved]  Karvy Computershare Pvt Ltd — Inaction by karvy computershare pvt ltd hyderabad for transferring idfc bonds to nominee in case of death of the account holder

Address:Hyderabad, Andhra Pradesh, 574212
Website:www.karvy.com

My brother Dr.K S Umesh expired on 13/11/2014. He has purchased 4 IDFC bonds which are locked until 2017. He has purchased it through dp account in HDFC as mentioned below.
Inward No:12026
DPID:IN301151
A/cNo:20796034
As per the succession certificate(No:P&Sc.No. 1/2015 from Court of civil Judge and JMFC Sullia, SouthCanara, Karnataka) obtained by the court of law, it has declared Mr K.S. Narayanayya as the legal heir to late Dr.K S Umesh. Therefore, I requested the Karvy computershare pvt ltd to transfer the bonds to Mr.K S Narayanayya's dp account as mentioned below.
Target DP ID:13040500
Target A/c No: 00087132
QTY:4
ISIN:INE092T08CN3
Company Name:IDFC BANK LIMITED
Even after repeated requests there was no proper action from Karvy computershare pvt ltd. The representatives ask various already presented documents again and again. Finally after 1 year, they say that it cannot be done.
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Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2016
Karvy Customer Care's response Dear Sir, We regret for the inconvenience caused. We would like to inform you that the Bonds are in electronic mode. Hence, you are requested to approach your DP for updating the details. Regards, Team Karvy
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Comments

Hi, this is Asha Vasant surve, I had received a cheque for client ID no IDB0118507, Warrant number-1307258 but I return cheque with application letter for changing the name after marriage, I had got a document back from Karvy mentioning few documents and original copy requested for bond and warrant but I had lost the originals for the same, can you please let me know if there is any specific format to be sent for request of original, so that I can send with my name change request and I can get original with updated name.
Thanks, please contact me on [protected]@gmail.com or [protected]
Reply
Asha vs's reply, Apr 3, 2018
Pan number BJEPS2838F
IDFC Bank Customer Care's response, Apr 3, 2018
Hi Asha,

Thanks for writing in to us. We have forwarded your details to the team and will get in touch with you.

Regards,
Team IDFC Bank
Hi Team,
Any updates on below query.
Reply
Asha vs's reply, Apr 6, 2018
Sorry above

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