Karvy — shares not transferred from their pool account to my demat account

Karvy id - 2881888

It has been more than 5 months that i have raised the request with karvy to transfer my shares from their pool account to my demat account post which i wanted to transfer the shares to zerodha.

My shares in karvy's pool account are yet to completely transferred to my demat account. Even my request to pay out the available balance (Close to inr 14, 900) in my karvy account hasn't been processed yet. Additionally, i am not been able to login into my karvy account by any means.

I had been in touch with the karvy representative in my hometown roorkee but now even he has pulled off from the issue saying the company is doing whatever they can and he can't help us. Even their office has been closed till date.

This kind of awful service by karvy is appalling and i request you to take some action in this regard.