Kaspersky — Payment was successful but error message shown that payment not completed

Website:Kaspersky store

Date of the incident : 12/12/2020
Description : I renewed my Kaspersky Internet Security today by providing the payment details. Amount was deducted from my bank account but in the screen it showed as "Payment was not completed for this order. Please click here if you would like to place a new order."

Amount : 699.30 INR
Chq/Ref No.: KPG-[protected]
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