Kaspersky Complaints & Reviews

It is ridiculous that Kaspersky Security & VPN that exist in mosts app stores for ios does not exist in the greek app store. If a product is available it should be available for everyone, not the mention the high prices that we pay on kaspersky for the subscription plans.

Don't bother contacting them. They never get back to you and the companies that deal with them say they cannot deal with your problem, only Kaspersky can. Cancelled subscription two years ago and ended up having to close an account because they kept taking money despite filling in forms to get a refund that never came. Digitalriver.com won't deal with you and send the same generic email over and over again. Just don't get it, don't buy it, don't use it.

I renewed my Kasperski AntiVirus online using SBI Online Transaction mode. The payment of Rs. 849.15 from my account to NEXTWAY was successful (Ref IGALTYSQT6 on 17Aug21); I checked my bank online account and confirmed that the amount has been debited from my account.
However, no Activation Code was provided by Kaspersky and an ERROR message appeared instead on my computer screen stating that "Your payment has been declined and the order has been cancelled".

This is the first time I have been cheated by Kaspersky. Many labs in my Institute (Indian Institute of Science, Bangalore) use Kaspersky anti-virus. I am going to advertise this cheating event to all my colleagues and alert them not to use Kaspersky any more.
Utpal Nath
Assoc. Professor
IISc, Bangalore
INDIA

I renewed online Kasper sky yesterday and sent Rs.1826.65 from my SBI account REF: CCAIA1UAI469GKFIVWF2. I did not receive activation code on my email [protected]@gmail.com. Hence I could not activate it. Through another method I renewed it for Rs.300 and got activated. Hence please refund he amount to me the amount as you failed to. I am sorry to state that so far You failed to send me the activation code. I want my money back. Such poor service I did not expect from you.
K.Srinivasan

Date of the incident : 12/12/2020
Description : I renewed my Kaspersky Internet Security today by providing the payment details. Amount was deducted from my bank account but in the screen it showed as "Payment was not completed for this order. Please click here if you would like to place a new order."

Amount : 699.30 INR
Chq/Ref No.: KPG-[protected]

I purchased kaspersky online and by mistake it was credited twice they sent me activation codes twice i needed one activation code and i asked for a refund of another
They said to me that they initiated a refund but its not reflecting my account at all and by saying this they are sending me emails of activation code of the cancelled order where i had to sign an agreement they are saying me in a repeated manner that a refund was initiated on 24th march 2020 but nothing has been received yet and until now they are not submitting any proof of initiating refund to me despite asking them several numbers of times, their sales team is not picking up any calls at all

Case reference number 11393157 return request details: order id: [protected] order date: 23 march 2020 return reference number: [protected]
Return expiration: 31 march 2020

Two times transaction of amount 2, 887.20 INR has been failed to credit vendor IRCTC account but my account has been debited. Same issue again repeated during bill payment of airtel. All failed transaction detail with amount given below:
IRCTC Ticket booking:
13 Oct 2019 [protected]-PAYTMIRCTCECATERING [protected] 13 Oct 2019 2, 887.20

13 Oct 2019 [protected]-PAYTMIRCTCECATERING [protected] 13 Oct 2019 2, 887.20

Airtel bill pay:
15 Oct 2019 [protected]-CITRUSAIRTEL [protected] 15 Oct 2019 475.00

All these problem due to browser was under Kaspersky Internet Security. So please help me to resolve this issue.

BR//
Pankaj(+91-[protected])

I have register to claimed offer (https://www.vrinfotech.in/seagateoffer/) on 15 october 2018 and after not getting any response reclaimed on 19 october 2018 but again i didn't get any response then I have sent an email on 2 november 2018 regarding this. I got mail reply on 6th november to registering for claim offer again. I was trying but unable to upload the documents while registration getting file upload error "sorry, your file is too large (Max Limit 1MB)" but my all file size is less than 1MB. I have intimated for same on 8th and 11th november 2018. Till now I am not getting any response. Please help me to resolve this issue.

This is worst nonsense antivirus... Askes database updates everyday but will not get updated even with 40 mbps internet...
And while scaning it shows 1 hour left after 50% it shows 4 days remaining...
Please dont buy this antivirus

I had purchased kaspersky anti virus serial number:AV11-4F[protected] in filpkart.Anti virus charge is 280rs and delivery charge is 40rs total amount is 320rs.it was delivered to me before 4 days.I had problem to activate the key, still now the key is not activated.i tried many times it does not respond..then i called customer care they didn't respond me..so I kindly request you to take a action for my complaint..many people were cheated by online shopping like me. thank u

kaspersky internet security is the worst internet security system . once you purchased it there is no online sollution for your problems regarding the softwares and its activation. when i purchased kaspersky internet security 2010 installed and activated but just can use it for a month after that when i tried to reinstall the software and tried to reactivate it automatically blocked its activation code saying that: CTIVATION USING THIS CODE EXCEEDED after that so any times i tried for its sollution and emailed a complaints @ [protected]@sakri.in‏ they told me to put all the details and i did. they replied me to wait for next email but yet now no any email they send me for the related sollution.
copy of that email :

Dear Valued Customer,

Good day!

Thank you for contacting SAKRI Technical Support.

Request you to please send the scan copy of the box region where Batch ID(E1AP1003003) is printed.

Thank you very much and have a great day ahead.

Please feel free to contact us if you would encounter any technical Issue or if you need our assistance or help. We would gladly accommodate your concerns.

Assuring you the best of our services all time.



Thanks & Regards,



Kuldeep Patil



Technical Support



Website: www.sakri.in



Address: C-1/5, Rakshak Nagar,

Phase II, Next to Shell Petrol,

Kharadi, Pune – 411 014, India.



mail: [protected]@sakri.in






[protected][protected][protected][protected]


Disclaimer: This e-mail message and all attachments transmitted with it are intended solely for the use of the addressee and may contain legally privileged and confidential information. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution, copying, or other use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately by replying to this message and please delete it from your computer.


[protected][protected][protected][protected]






From: pravakar pradhan [mailto:[protected]@hotmail.com]
Sent: 30 August 2010 15:50
To: [protected]@sakri.in
Subject: RE: [protected]@sakri.in



1) Name. Prabhakar pradhan
2) Complete Address. Rajbari P.o.Tindharia Distt.Darjeeling pin.734223 W.B
3) Contact Number. [protected]/[protected]/[protected]
4) Email Id. [protected]@hotmail.com / prabhakar.[protected]@yahoo.co.in
5) Activation code. ASXHP-RQ4PK-T6ZX6-TCBSF
6) Batch Id Printed on Box Kit. E1AP1003003
7) Marketing company name (printed on Box Kit). IT Bazar 13/7 Ram Krishna Marg Kolkata-700059

8) Date of Purchase. 9/7/10



9) Scan copy of invoice/bill and box where is batch id printed on box kit. i lost my bill





[protected][protected][protected][protected]


From: [protected]@sakri.in
To: [protected]@hotmail.com
Subject: RE: [protected]@sakri.in
Date: Mon, 30 Aug 2010 15:11:42 +0530



Dear Valued Customer,



Good day!



Thank you for contacting SAKRI Technical Support.

We need more information regarding your activation code issue so as to forward it to Kaspersky Labs.
1) Name.
2) Complete Address.
3) Contact Number.
4) Email Id.
5) Activation code.
6) Batch Id Printed on Box Kit.
7) Marketing company name (printed on Box Kit).

8) Date of Purchase.



9) Scan copy of invoice/bill and box where is batch id printed on box kit.



Thank you very much and have a great day ahead.



Please feel free to contact us if you would encounter any technical Issue or if you need our assistance or help. We would gladly accommodate your concerns.



Assuring you the best of our services all time



Thanks & Regards,



Kuldeep Patil



Technical Support



Website: www.sakri.in



Address: C-1/5, Rakshak Nagar,

Phase II, Next to Shell Petrol,

Kharadi, Pune – 411 014, India.



mail: [protected]@sakri.in






[protected][protected][protected][protected]


Disclaimer: This e-mail message and all attachments transmitted with it are intended solely for the use of the addressee and may contain legally privileged and confidential information. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution, copying, or other use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately by replying to this message and please delete it from your computer.


[protected][protected][protected][protected]






From: pravakar pradhan [mailto:[protected]@hotmail.com]
Sent: 30 August 2010 14:44
To: [protected]@sakri.in
Subject: [protected]@sakri.in



No of activation using this code is exceeeded shows when i put the code. Date of purchase is 9th july 2010. PURCHASED FROM: EMALL KOLKATTA and my activation code is ASXHP-RQ4PK-T6ZX6-TCBSF. key file no is. E1AP1003003 NAME: PRABHAKAR SURNAME: PRADHAN EMAIL:prabhakar.[protected]@yahoo.co.in

i have bought kaspersky antivirus from amkayhub..for 150rs
it worked for 3 days.on the 4 day
after my update it suddenly shown that license has blocked.....
i don't know what happen ?
i clicked on fix it now then it redirect to
http://support.kaspersky.com/helpdesk.html
only you know my license key ..so pls help me..