[Resolved] Kaunsa.com — Fake mobile handset | |||
http://www.kaunsa.com/detail/48714/Galaxy-Note-III-6-Inch-2-GB-RAM.html I have placed order No.Kaun/218217 on 8th January for alaxy Note III 6 Inch 2 GB RAM mobile and received the product on 27/01/2014. they have given the below mentioned configuration on the above link. CPU 1.9 GHz Quad + 1.3 GHz Quad RAM 2 GB RAM Display Type Super AMOLED Size 5.7 Inches Memory & Storage Internal 32GB Received the product through blue dart courier on 27/01/2014 vide tracking number [protected] But i have received the fake configuration the mobile has CPU = 1GHZ PROCESSOR, RAM = 256MB RAM, DISPLAY = 6" TFT, MEMORY=150MB INTERNAL STORAGE, I have already written to them and asked to cancel my order and but they yet to pickup the handset from my address and i am been following up with them daily on phone and getting same feedback everyday that i will receive the details by end of the day, but yet to receive any Requesting you to kindly take some necessary action and refund my amount at the earliest. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
Sorry for the inconvenience. This is to inform you that your concern listed 3 JAN 2014 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [protected]@em.kaunsa.com and kindly mention your complaint number 492625 in your subject line.
Thank You for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team