[Resolved]  Kaunsa.com — No refund of money

Address:

Gautam Buddh Nagar, Uttar Pradesh

sir, as per Adv. of KAUNSA, i have placed order of 10" Tablet on 19th under EMI, and paid worth of Rs. 5999 + EMI processing charge of 348 through out KAUNSA Payment gatway, then after i came to know through my bank that EMI can not be possible through debit card. THIS WAS FIRST CHEATING that KAUNSA taken extra Rs.348 in the same of EMI Processing charge. but i accepted. but after 8-9 days i asked for delivery status of shipment at that time their executive informed that your product is not available, please purchase 7' tablet of Rs. 4999/- and we will refund you 1000/- after your approval we will take action.THIS WAS SECOND TIME CHEATING. as i had not choice i accepted this also and given approval. my order date was 19th oct. and i received 7" tablet on 6th Nov. then after i asked for refund of balace 1000/- but their executive told you will get VOUCHER and not refund. THIRD CHEATING. i accepted. but as per their policy. if we want to redeem VOUCHER we have to purchase make purchase more then VOUCHER AMOUNT. i purchase SAREE of Rs. 1500/- paying extra Rs.500/- on 14th Nov. and i asked for delivery status before 5days and their executive informed that your product will be delivered within 4-5days. but nothing received so that i asked again today and they informed the product is not available please purchase other product. THIS IS FORTH TIME CHEATING. Finaly this is prooved that KAUNSA is a cheating company. who taking advance payment showing different product and harassing customer. and not fulfill their commitment. I MODESTLY REQUEST YOU TO PLEASE HELP ME TO GET MY MONEY REFUND. Praful Bhalgama. this is third time i posted this conplain. but no response is getting.