[Resolved] Kaunsa.com — Payment pocketed, goods not dispatched, now claim out of stock | |||
i ordered a samsung s duos on 12.09.13 by paying them rs 8000. my order id was MOB/MOB/SAM/90236. till one month they made excuse and i believed on them. after that they claimed out of stock and gave me cash voucher. i made a second order on the same day i.e, 24.10.13 by paying rs8000 voucher and rs150 extra for the samsung trend. the order id was MOB/MOB/SAM/64222. delivery date was given 08.11.13.again the same story started and the same happened. my complain ticket no is Kaun/T164360/XWFZ6WS5A8. there is a contact no given on there site which if somehow received will make sure that you never call them again by abusing you as if you are the culprit. now, again they are willing to give me the cash voucher for a third order. how do i believe them. these guys are fraud. p.s. they might give a system generated reply. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Chandrakant,
We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 29 Nov 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@em.kaunsa.com, mentioning your complaint number 400666 in the subject line of the mail.
Thank you for cooperating.
Regards,
Kaunsa.com
Online Customer Service Team
We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 29 Nov 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@em.kaunsa.com, mentioning your complaint number 400666 in the subject line of the mail.
Thank you for cooperating.
Regards,
Kaunsa.com
Online Customer Service Team
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
THIS IS TO REQUEST TO STOP THEM TO ADVERTISE ON SITE AND TAKE STRONG ACTION. I SHOW MANY COMPLAIN AGAINST THIS FRAUD KAUNSA.COM COMPANY.