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Kaya Skin Clinic

[Resolved]  Kaya Skin Clinic — chemical peels for acne

I took an appointment from kaya skin clinic, preet vihar branch on 15 july 2017. The dermatologist there suggested me 4 chemical peels for acne treatment, each peel in a gap of 2 weeks. After first peel my skin turned worse.. The clinic people said it is normal and will get better after other chemical peel. After second peel, my skin burned and there was acne all over the face.. Again the doctor said it is normal.. Now i have taken all 4 chemical peels and nothing has improved.. Infact my face is now fully covered with pimples. It was much better earlier.. I want complete refund (Rs 8500) for the horrible services provided.
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Sep 28, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Kaya Skin Clinic Customer Care's response Hi Anseh, we at Kaya believe in delivering flawless beauty services. Sincere apologies for your unhappy experience with us. We request you to share your contact details here and someone from the SQ team will definitely get back to resolve your grievance. We assure you flawless treatment in the future.
Sep 05, 2017
Updated by Anseh I have not yet recieved any mail or call from your side. This is height o[censored]nprofessional behaviour
Verified Support
Sep 28, 2017
Kaya Skin Clinic Customer Care's response Sincere apologies for your inconvenience, Anseh. Could you please inbox us your contact details so that someone from our customer service team could get back to you? Thank you!
Oct 12, 2017
Updated by Anseh How can this be marked as resolved? I have not received any email from you?
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