[Resolved]  Kaya Skin Clinic — Complaint for poor service; money refund

Address:	New Delhi, Delhi, 110062
Website:	www.kayaclinic.com/‎

I visited for Hyper Pigmentation on my face. (Kaya Skin Clinic C-83, Near Cafe Coffee Day, Shivalik Colony), Kaya’s cc suggested for Insta Clarity Lazer for Hyper Pigmentation and I had deposited Rs.8, 500/- for my treatment dated 8/11/2015 and I took the lazer on dated 27/12/2015 it was very poor after the treatment my face became red, Ms Shalini Gupta and her doctor said that will be gone in 2-3 hour, after 4-5 hour i got the small red raised on my face with itching which is very pain full. I applied ice pack on my face as doctor prescribed, after one day I called the Kaya and told every thing they said nothing will be happen on your face but after that redness is spreading all over the face with itching, I again called up the kaya shivalik but there is no response and call got disconnected by the attended, I called 20 time Ms Arti and Shalini told that we cant help in this regard because his senior was on leave (Ms Umera Khan) and said she can take decision on this matter, than I gone for the previous clinic and said all which I had done than she prescribed the medicine for it, I want get back my entire money because they having very poor and worst services .I have proof of all bills and transaction. I am very disappointed with them.


Yours sincerely
POONAM
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