[Resolved]  Kaya Skin Clinic — kaya facial

Address:

Hyderabad, Andhra Pradesh

I have had kaya facials at chennai at mumbai where in the services provided were much better. The staff was courteous and provided complete information about the facial. Here the staff is trying to sell a higher end facial which is fine but i'm given no information with regards to facial not involving decollate area and neck. So i offered to pay after the service. Yet they took complete payment. They did not provide me change and when i asked they said there is no need to change as you facial involves only the face. This is unacceptable when the norm of all facials is neck and decorate area. If it doesn't involve that then it should be made clear before. Very disappointed with kaya banjara hill. I'd rather get my treatment from naturals salon. Pathetic! I'm surprised in a place like banjara hills you can afford to have such kind of staff! Surprised! Wouldn't want to come again here ever. They are saying they will take 45 days to provide refund.