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Kaya Skin Clinic

[Resolved]  Kaya Skin Clinic — Lower face laser

Address:Mumbai City, Maharashtra, 400036
Website:www.kayaclinic.com

Taking lower face hair reduction laser treatment since 3 years from Kaya Health clinic pedder Road. Hair growth has increased over this period rather than reducing. Did all external tests also as advised by them, all reports are clear. Their grevience redressed team saw all hair on my face and refused to acknowledge presence of hair and suggest me to keep paying them and taking their service life long. Attached pictures of hair on my face. Doctors, staff all extremely rude and humiliated me.
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May 11, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2017
Kaya Skin Clinic Customer Care's response Dear Customer,
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team
Mar 12, 2017
Updated by Suryakant Vora I have already mailed there long back, then spoke to Ashwini who called me post seeing the complaint many times. They day do whatever you want we can't help you. Post that I requested for my own therapy records to investigate the problem in detail. Called 10 times, emailed 5 times. No one bothers to reply or call back.

Been a month, but no customer service at all.
Mar 12, 2017
Updated by Suryakant Vora Pls note email has been done from the id binoli.[protected]@gmail.com and my name is Binoli
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I have mailed there multiple times, spoken to Ashwini who had called me post my email almost 5 times. Then also mailed her to share me my therapy records and reminded 10 times. Just no response at all.
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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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