[Resolved] Kaya Skin Clinic — refund of 22600/- rupees for not providing services

dv05

Address:

Gurgaon, Haryana

This is regarding multiple bills dated 28/06/2019 with ticket no. Inv82437 by kaya mega mall, gurgaon clinic.

Through snapmint a total sum of rupees 22565/- had been already debited from my account but kaya mega mall gurgaon team denied to provide me services for which payment was received that’s for q-switch. Several emails/calls and even consumer forum complaint has been done by me regarding same but so far only a refund of 5941/- has received.

I want entire amount to be refunded asap otherwise i will escalate this matter legally.
Complaint in consumer forum court has already been lodged against kaya.

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Feb 22, 2020

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Kaya Skin Clinic Customer Care's response Dear dv05, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.

Verified Support

Jan 20, 2020

Kaya Skin Clinic Customer Care's response Hi dv05, we believe that our service quality team has contacted you. Do let us know if you would require any further assistance.