Kaya Skin Clinic — Regarding Issue I have faced in laser treatment at kaya skin clinic.

Address:	Iscon satellite , Ahmedabad
Website:	about fraud of not giving refund also causing serious issue due to treatement

I have gone to kaya skin clinic for lesser hair reduction treatment.
I have paid 23, 800 inr rupees as they said in advance you need to pay fees for 6 sessions. I have started my first session. There is drastic change in my face, my got burn and skin tone has been changed as well. I have talked to them but they said that apply sun screen it will be okay. There was no change, i again went and said i want to discontinue my treatment now then they prescribed some tubes and moisturizer. I am using that also. It's been 2.5 plus months there is no change in my skin. Chin area has became black, dark and my skin tone is also changed. I talked to customer support persons so many times, each i time some random person receives call and again explain them same matter and they reply within 2 days you will get your resolution your case is under discussion. This things are happening since 50 days i am tired by calling and mailing each day. They are saying team is working and they do not have access or authority to talk to higher management, they will let you know. After this much days finally i got mail that we can not refund. I should take other services or products from clinic. I am suffering from serious issues on skin at my marriage time and only one session is conducted and they are refusing to give money back. What about my skin tone and dark skin at chin and upper lip portion. This is highly unethical, such clinic should be closed, here as well i have seen lot more complains for kaya.

Note: this is second time i am registering complaint.
And i am getting auto generated reply from kaya here. There is no response further. I do not want any reply from kaya that please check your email id. [protected] this is my number and i only want refund not any other response from you.