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Kaya Skin Clinic Complaints & Reviews

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Last updated Mar 30, 2024
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23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
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400093

Kaya Skin Clinic reviews & complaints page 5

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A
AkshitaGarg
Jun 5, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adverse and visible reaction after facial and chemical peel

Address:Kaya Skin Clinic, Pitampura, India

The issue that I have experienced was: I purchased 12 sessions of facials costing ₹ 20, 000; 3+1 Chemical peels costing ₹7, 800 and laser hair reduction maintenance sessions ₹4, 400 from Kaya clinic, Pitampura, Delhi for my pre-bridal sessions. I paid a total of ₹32, 200 on March 8 2020.

I took my first session of Kaya signature facial on 12 March 2020 and the lactic peel on 3 April 2020. The first facial caused rashes...
+7 photos
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B
Bhackiaraj Raj
May 29, 2021
Jun 4, 2021
This thread was updated on Jun 4, 2021
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Not willing to share the invoice and saying they have enabled a rule of validity

Address:TNHB avadi

I have requested the invoice stating the same and they are not willing to share .

[protected] Forwarded message[protected]
From: [protected]@kayaindia net
Date: Sat, May 22, 2021 at 2:39 PM
Subject: Re: [#81210] - Response from Kaya India: Payment reimbursement
To:

Dear Mr. Bhackiaraj,

Greetings from Kaya!
With reference to your below email, we wish to inform you...
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J
Jaishree H
Apr 29, 2021
May 16, 2021
This thread was updated on May 16, 2021
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Refund NOT RECEIVED since 1+ month

Address:Kaya Clinic, MGF Mall, Jaipur

Company who hasn't provided refund back to me: Kaya Clinic
Branch: MGF Mall, Jaipur, Rajasthan, India
Service: Laser Hair Reduction
Amount Paid to Kaya Clinic: 31, 398

Story -
My name is Jaishree and I had visited Kaya's MGF mall, Jaipur branch on 14th March 2021 and had a consultation with the doctor who misguided me in a very big way. How?

She did not inform me that anyone with...
+1 photos
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H
Himmatkaur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chemical peel on my face burnt my scalp

Address:himayat nagar Hyderabad

On 12th of April 2021 I visited Kaya Clinic Himayat nagar Hyderabad branch to get a chemical peel done (cosmo peel) after the peel i felt a bad burning sensation on my scalp which i ignored and went home after few days i noticed dark line on my scalp when i took a closer look it showed a darker burnt mark around 3 inch long deeper towards my crown area and that was clearly caused by the chemical peel liquid which dripped downwards while...
+3 photos
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Address:Kaya- Noida sector-18

I am really fed up with this mess now.
1. I have not been provided with any invoice for the payment, i made for laser pigmentation service, I just have my bank statement that I have already shared with you
2. My registered email id and contact number that I provided, you are not able to locate that. Give me reason why?
3. I am continuously approaching Noida center head she is not responding, (is she meant just to fool...
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B
Bhatt Deepak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hair transplant done by Kaya ,60% hairs gone

Address:Kaya delhi green park

Pathetic is the better word to define your hair transplant. Bunch of cheaters who just wanna hog money out of your pocket. Can only say you cheat on the total grafts count.

Shouldn't had gone by the reviews and the pictures shown. You are not at all good in dense hair transplant given the money you charge.

Now I can only say, If you are visibly bald or have very thin hair, go somewhere else who specialize in...
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F
Fatmakhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bhopal clinic shutdown

Address:Al naseer apt 2ndfloor room no2c jhangiriya school near moti masjid

My sessions were due at kaya clinic bhopal. And I found out the centre was abruptly shut down all i want my refund of the pending sessions...
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D
deepasha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser Services

This regarding the complaint I have lodged here. These guys are not proving any justification what they have done with my money. They are not returning my money and giving all irrelevant reason. I was on maternity break when I took the services. When I returned locked down happened. After all the things over I called them and asked regarding my services for laser they said it's expired . I have paid so much to them who will return the money...
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D
deepasha
from Gurgaon, Haryana
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Laser and face Services

I had taken services from Kaya in 2017 and I went on maternity break in 2017. As it was laser services I did not tale any services in order avoid any kind risk during pregnancy or after pregnancy as a feeding Mom. When I returned back from the maternity leave I called Kaya they told me to write n email in order to renew the services, however, this did not happened. I have written so many emails to them they are not replying my emails. They...
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Address:Iscon satellite , Ahmedabad
Website:about fraud of not giving refund also causing serious issue due to treatement

I have gone to kaya skin clinic for lesser hair reduction treatment.
I have paid 23, 800 inr rupees as they said in advance you need to pay fees for 6 sessions. I have started my first session. There is drastic change in my face, my got burn and skin tone has been changed as well. I have talked to them but they said that apply sun screen it will be okay. There was no change, i again went and said i want to discontinue my treatment...
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V
Vishwam S
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my money back, you ppl Burned my skin with peels and can't even complete all peels

Address:B -83 sec-27 noida

Check all emails I sent u but no response from you :

Kindly reply me back whether u will give refund or not else I will send you a legal notice and file a suit .

You never replied back to me when my skin got burnt from treatment nor you are replying back over refund.

Kindly do the needful at the earliest.

[protected]

On Fri, Dec 25, 2020, 17:16 Vishwam wrote:
Invoice...
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Address:near iscon cross road, satellite, ahmedabad

I have gone to kaya skin clinic for lesser hair reduction treatment.
I have paid 23, 800 INR rupees as they said in advance you need to pay fees for 6 sessions. I have started my first session . there is drastic change in my face, my got burn and skin tone has been changed as well. i have talked to them but they said that apply sun screen it will be okay . there was no change, i again went and said i want to discontinue my treatment...
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T
timsirajpal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Useless customer care team

Address:East street Pune

No one from the customer care is able to provide information about the laser hair maintanence packages. When I enrolled for original package with Kaya, they told me a very reasonable price for laser hair reduction maintenance if at all needed. Now I am almost at the end of my base package without expected results and the branch team quotes me a maintenance package which is 2 times costlier than the base package. Now does this make sense ?br...
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G
gurpreet_077
from Jaipur, Rajasthan
May 4, 2021
This thread was updated on May 4, 2021
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Kaya skin clinic credit note

Address:KAYA SKIN CLINIC FARIDABAD

Myself Gurpreet,
i took laser treatment from Kaya clinic Faridabad and after my first session i faced lot of allergy and skin problem so i told the doctor that i want to change my package that time the store manage ( Nidhi told me that you can transfer the package to your wife name but in lock down she got pregnant and now package can not be transferred .
NOW continuously i am following there store manager and customer care...
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F
fiesta vivi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package expired, extend the validity date.

Address:Chennai

My package for peeling got expired, I have dropped an email to the customer care no response from them. Clinic branch manager is also not supportive and helping me.

Kindly help to me extended the expired package for 3 more months....
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கார்த்திகா கீதாஞ்சலி எ
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding a service which was denied

Hi

I’ve been a customer of Kaya since 2012. I have availed multiple services and was always happy with the services until today...

I visited Kaya Adyar clinic today to avail my photo facial session. Surprisingly the person who was available there told I don’t have any pending sessions and I can’t avail. I still had a micro-needling session and four to five photo facial sessions pending.
Upon asking...
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A
arorapreeti
from Bengaluru, Karnataka
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Cheated badly by incomplete information and no services provided

Address:mumbai

I am preeti arora, associated with kaya for almost 4 years .

I enrolled for a few services at kaya skin clinic surat . The services were full body laser (hair removal ) and kaya 360 degree acne rapid etc, the details can be seen from my registered mobile number.
I had availed a few services but sittings for most of the body parts were remaining and I could not continue with the same as the surat kaya skin clinic never...
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S
Shubhra Shrivastava
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expiry of package

Address:12, Princess Empire Main Road, opposite Yashwant Club, Race Course Road, Indore, Madhya Pradesh 452010

This is regarding some of the packages I have taken from Kaya, Indore.

I have taken a package for Laser hair removal - full body, before I could consume all the services the Kaya Indore staff told me to book one more Laser hair removal - full body package and I did that.

Recently I called to check the number of sessions remaining for the packages I had taken but I was told that all my sessions are expired....
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S
Sneha Batchu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why they take every time 200 rupees for Ppkit.

Address:Siripuram. Kaya clinic vizag

I want to complain about kaya clinic Vizag. Siripuram. .first. that they have taken package for peel and laser. But but when ever I go every fifteen days for treat ment why they take 200 rupees manafatory. With every client they take 200. Rupees if each day 25 clients are coming they are taking 200 /each why the therapist is wearing once only for whole day so they are taking from 25 clients. And kaya clinic manager . She or their staff never...
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Umasree Kammula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging extra

When i first came to kaya
They received well and i have chosen fr treatment and also first session happened on the same day. This all happened during covid time.
For now they are asking me to pay extra 200 for sanitization which they didnt mention before.
Very disappointed by this.
Really there is a need to reconsider the payment....
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