[Resolved] Kaya Skin Clinic — services at kaya, gk 2, delhi branch
RRitu Singh Ahuja on Mar 12, 2018
I am a regular customer of kaya since last 4 years. However, there are some issues in almost all the branches which go unresolved.
In my last visit to kaya, gk 2, which was on 24th feb 2018, i went for pure pore international facial (I have taken complete package for this service) 6 people entered inside the room to pick something or the other.
I initially requested the beautician (Ms. Ruthi kom) to put "do not disturb board" outside which she did... However still some or the other lady kept coming repeatedly.
The door couldn't be locked as the lock was not working.
After 6th person entered, i complained about this to the doctor.
I left the service in between as was very upset with the staff treatment and unprofessionalism.
Since than i have recvd 2 calls from them for next appointment. I have requested them to 1st sort out this case, however, o one called me for the same... No apology call as well.
My services are due. Request you to please help as i have to take the service... Its already been delayed a lot.
Some of the people entered - shefali, preeti for scissors, aishwarya for box (She was very very rude when i asked her why she is entering when a service is going on and there is do not disturb sign outside, plus 3 more)
Complaint marked as Resolved Apr 16, 2018
[Mar 12, 2018] Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified SupportKaya Skin Clinic Customer Care's response Mar 13, 2018
Hi Ritu, we are extremely sorry for the inconvenience caused. We have forwarded your complaint to the concerned department and they will be getting in touch with you at the earliest. Do let us know if there is anything else we can help you with, in the meanwhile. Thank you!
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