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Kaya Skin Clinic Complaints & Reviews

4.1
Last updated Apr 28, 2024
Complaints 622
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490
Unresolved
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Kaya Skin Clinic Head Office Address

23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

Kaya Skin Clinic reviews & complaints page 15

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A
Anu Girme
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund of 90,000 rupees

Website:www.kaya.in

I had a very bad experience with kaya clinic koregaon park, pune branch on 31st december 2017.

I was being told that there is a therapy which i should enroll for which has an offer ending that very day and was asked to pay the token amount of rs. 90000
Invoice number: inv 29805.
(Some cheap marketing strategy by not letting the customer think about whether she needs to do it or not.)

Never the...
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A
anitakadam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not processed for the amount of rs. 90000

Address:Pune, Maharashtra
Website:clinics.kaya.in/kaya-skin-clinic-dermatologists-koregaon-park-pune-22932/Home?utm_source=locator&

I had a very bad experience with kaya clinic koregaon park, pune branch on 31st december 2017.

I was being told that there is a therapy which i should enroll for which has an offer ending that very day and was asked to pay the token amount of rs. 90000
Invoice number: inv 29805.
(Some cheap marketing strategy by not letting the customer think about whether she needs to do it or not.)

Never the...
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T
Tabassum Nishat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending session (paid) but refuse to give to the customer.

Address:New Delhi, Delhi, 110002
Website:www.kayaskinclinic.in

I am tabassum nishat,

I am connected with kaya last 2010 and from that days i am taking services from kaya due to heavy work schedule i have not any proof against kaya. This is true that the service was awesome but last two years i am continually calling them to taken my all pending sessions (Details are mention below) but they people ignore me to say that we do not have any proof as they have all thing now computerised, as...
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S
Seema862006
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:Faridabad, Haryana, 121001

I have ordered something from kaya and as it was already ordered for me by my sister. I have cancelled the order, the order number is 81456. However, it was really shocking for me that the amount hasn't been returned to my account. After i called on 14th february... I got to know that i have to write an email for the same. Which i eventually did... However still i haven't received that amount and no one contacted me yet from your end. I never...
+1 photos
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Purnima Singh Rathor
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong peel suggestion

My name is purnima.. I have dark circle so i consult to kaya while having first consultation i initially told doctor that i am here for dark circle treatment nd some spex spots on my nose then he start telling me that i
Have some tanning also. Than he suggest me face peeling they took all the amount 15300 for 6 face peeling but they didn't tell me that this package doesn't contain dark circle treatment and take 2000 extra for products...
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C
CA.Jayasri Kandeepan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extracting money from clients for various packages without any results

Address:New Delhi, Delhi, 110008
Website:www.kaya.in

Hi,

My name is jayasri kandeepan. I am a cfo of a recognised healthcare company in delhi. I went to kaya for acne problems in my face in 2010. By then they have forced me to take so many packages but the results are not what expected. Recently also in the month of oct, i have been forced to take the package of peel of 6 sessions for rs.16000 eventhough the other package (Signature package of 2 sessions) is also parallelly...
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S
Sonushetty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

underarm laser service

Address:Mumbai City, Maharashtra, 400076

Hi,

I had bought a package o[censored]nderarm laser service from kaya, kandivali east center in 2010 and paid full amount.. Post which i got pregnant and had to discontinue the service for few years until i was breast feeding my baby. After many follow ups like more than a year my paper got transfered to powai and i did one sittings. Powai kaya is never reachable for the appointments. Suddenly the clinic tells me that my account...
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L
lissyjohn
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requesting refund of 10600 rs

Address:Mumbai City, Maharashtra, 400701

I even mine was the same problem. Yesterday i went to kaya clinic (4th jan) and doctor has suggested me to go for inta skin brilliance and i have payed amount of 10600 rs. Actual cost of that treatment of 16000. But i asked them that can i pay half and later half.. They asked me to pay 10600. And i did. Later i came across few people saying the dermatologist who is going to treat my skin is the same one who spoiled other faces and right now...
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BS Saha
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake commitments and product

Address:Bangalore, Karnataka
Website:[email protected], www.kaya.in

Hi,

With great disappointment i am narrating the entire incidents, happened at kaya jayanagar, bangalore:

1. I took the service on 16 july 2017, for lightening of skin pigmentation of both my arms (Which they called as "prs body system full arms

3s ocglycolic peel srs deep pigment reduction+ 3s insta clarity laser pkg") for 6 session (3 session of peeling and 3 session of laser).

2....
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A
Akruti Desai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kaya facial

Address:Hyderabad, Andhra Pradesh

I have had kaya facials at chennai at mumbai where in the services provided were much better. The staff was courteous and provided complete information about the facial. Here the staff is trying to sell a higher end facial which is fine but i'm given no information with regards to facial not involving decollate area and neck. So i offered to pay after the service. Yet they took complete payment. They did not provide me change and when i asked...
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V
Vibs24
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mnrf and prp treatment

Address:Bangalore, Karnataka, 560008
Website:Kaya.com

I got a prp and mnrf treatment done at kaya skin clinic worth 65k from bangalore, indira nagar clinic. I had some simple open pores and pigmentation issue. They promise so much before the treatment. Had my skin changed even 10% i wouldnt compain but i dont feel any difference on my skin. After the session it is similar to getting a facial done, which feels good for a day or two but nothing later. 65k is a huge amount!!! I dont think its worth...
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S
Saher Bano
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

maintenance session costlier than ever.

I am deeply saddened by kaya services. It's unsatisfactory. Firstly they charged like 5k for front laser which included arola cleavage and abdomen line. Now for maintenance they are charging 3.5k. I'm not satisfied with the results too. After having 6 complete session. I find the hard growth near arola has not gone yet. This is not value for money....
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A
ammit maddan
from Nanauta, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laser.. fake commitments

Address:New Delhi, Delhi

I have visited kaya skin clinic rajouri garden for laser treatment, complete body. Their on the basis of the consultation & assurance by your staff members, manager and by skin clinic doctor that minimum (85-90%) my hair will be permanently removed in 6 sessions and remaining (10-15%) get mild and unnoticeable.

I agreed to pay amount 1, 40, 000/- rs for 6 sitting, the amount is bit higher from the standard amount, but for quick...
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sharadakapoor
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional and unorganised

Address:122011
Website:consumercomplaints.in

I paid in end Dec 2017 for six facial of Dermage at a discount price of 17k plus and had booked te first facial Dermage for 13 Jan. However I when I made a call for confirmation of appointment i was informed that the kit for Dermage was not available and could take sometime to come. First and foremost they shld hve clld me up and informed me as i would have wasted my time going there. Secondly when kaya charges in advance it had bttr keep...
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N
Nehareen Malik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discontinuation of lifetime laser treatment

Address:New Delhi, Delhi
Website:WWW.kaya.in

I am lifetime laser client with kaya since 2005 and since 2008 i have only availed this service once a year due to relocating to another city. However at the time of signing up i was assured i will able to use my benefits all across india but i found moving branches within city such inconvenience that i rather choose to avail the service only once a year instead.
In last october when i contacted my branch i was informed that i needed...
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Deepa Biyani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad services and cheated on reward points

Address:Mumbai City, Maharashtra

I took full body laser package in 2015 and paid some 2 lakh rs to kaya ghatkoper clinic. I told while joining that i dont stay in india so i cannot come regularly and i was told by the staff and doctor that it will not have any impact and my hairs will go away and any next to minimal hairs left might require few maintenance sessions. Also i was granted reward points worth 11000 rs and was told they are lifetime points that never expire. I...
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Shruti Bakshi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund of rs 37, 250

Address:Gurgaon, Haryana, 122002

I have had the most terrible experience with kaya skin clinic at the mega mall outlet in gurugram.

I had gone to this clinic on 5 january 2018 to enquire about the laser hair reduction service and there they told me there is an offer ending that very day so i should sign-up immediately (I realised later that this was just a cheap marketing tactic because when a customer is clearly saying they want to think about it, these...
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Bidban
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laser package

Address:Kolkata, West Bengal, 700027

I had purchased a full body lazer package from kaya for 6 sessions in december 2013. I don't live in india and so i could only avail of their services when i came to india, usually once a year. I have so far redeemed 3 of the 6 sessions. I was told this time that the package has expired and my account will not be reactivated. I was assured at the time of purchase that the package has no expiration. This is appalling!...
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Sonal Dhingra
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disappointing results

Website:www.kayaclinic.com

I went to kaya skin clinic during may 2017.. They assured me to repair my face through package of 45, 000 which includes 6 peels n 6 q switch. But as they were nt hvng any permanent doctor so each doctor experimented wid my face n made it more worse than before.. N when i complaint against it, they assured me it will be better when i will avail more sessions but nw they denied to give me more sessions as n said tht my package is over when...
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Indushree Pathakota
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

still no response

Address:Bangalore, Karnataka

Not giving money back, no proper service, negligence towards the customer. No proper treatment. My hair growth in underarms is so normal like usual. What is the use of this service. I want my money back. I am ready to proceed further legally. Take a look at my previous complaint also. They are you not responding. The issue is not solved. They didn't give me appointment also....
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