[Resolved]  Kaya Skin Clinic — severe infection in face after facial from kaya skin clinic

Address:	411013
Website:	www.kaya.in

Hi All,

I got a facial done from Kaya Skin Clinic. Immediately after a day I got severe infection not only on my facial skin but inside the eyes as well.I had to change 3 doctors as it was not getting any lesser by the medication because of the severe infections.All the doctors were of same opinion that some product which is either expired or of bad quality has been applied to your face .

I visited Kaya Clinic with the help of my family members after 3 days and shown them my face . But out of all the disappointment they did not helped me at all and said it is not their responsibility.

We all were crying out of the fear what will happen to face where I have already spend around Rs 30000 on treatment still we were struggling and hoping for best to happen .
After 7 days the situation was still same, Then I called up Kaya Skin Clinic Helpline number .

I called up for the first time JASPREET Picked up the fone and I told her everything, she suggest to lodge a complaint and they willrespond in 48 hours (48 hours is too much where we were not in a situation to wait for 48 mins ), after this she said she will again arrange a call in 15 mins but they dint responded .

Broken me, I called them up again after an hour and a girl named RAJAN picked and same story continues ...

third time i called after around 1 hour and a girl named SNEHA picked up the fone and same story contiues ... but they dint turned up..

for the fourth time i Called them, a girl named as SILMEE picked the call and then i broke up and said that I want to talk to concerned person right now.
then after 15 mins, I managed to talk to some names a JENNIFER

She said it is not at all their responsibilty and they cant do any thing about it.
After i said that I will go to consumer court, she asked me to go and complaint in consumer court also.

PLEASE DO NOT VISIT KAYA SKIN CLINIC AT ANY COST IF YOU LOVE YOURSELVES AND INFORM OTHERS AS WELL.

I will Upload Pictures Also .