[Resolved]  Kaya Skin Clinic — you guys are a total fraud and cheaters

Address:500026

Why did you guys suggest me to go for pain free laser when you want me now convert to ndac? Just because you can get more money?
I was not informed that at kukatpally, you don't have pain free laser and even prp. But you made me to pay for it.

Instance1- they booked a slot at kukatpllay and made me to go to banjarahills who dont know anything
Instance2- they said they booked an appointment at banjarahills. After taking a leave from office to get the services and go to another branch, they say there was no appointment booked. On top of it employees there were extremely rude. You are expected to be quite even after all this #

Everytime i have to go to hell to get an appointment, it feels like i am begging
I end up getting waxing done and wait for hair to grow and the cycle repeats

Now they say, why don't you convert to the lower package which is available with us?

Then i call customer care, they are even worse! The moment they start listening and realize i called to complain they are disconnecting

Tell me now what should i do?
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Mar 7, 2019
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Kaya Skin Clinic Customer Care's response
Hi sandhya Yadagani, we regret the inconvenience caused to you. Customer satisfaction is our top priority. We would request you to please message us with your contact details. We will have someone from our service quality team get in touch with you to resolve your grievance. Thank You.
Feb 04, 2019
Updated by sandhyayadagani
I have already sent an email to [protected]@kayaindia.net,
[protected]@kayaindia.net... Please check
Feb 12, 2019
Updated by sandhyayadagani
BEAWARE!!Please don't believe this portal, someone got my details from this portal and called me saying that they resolved the case and willing to transfer money to account. They took my paytm details and ended up transferring money from my account. They had all my details including how much I paid to Kaya. This website also seemd to be fraud. BEAWARE!!!
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I have already sent an email to [protected]@kayaindia.net,
[protected]@kayaindia.net... Please check

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