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Kellogg's India Complaints & Reviews

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Updated: May 24, 2024
Complaints 92
Resolved
11
Unresolved
81
So far, so good. Kellogg's India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kellogg's India will keep up the work and continue to help more customers with their concerns even better 🤝
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Kellogg's India reviews & complaints page 2

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S
Saindu
Dec 26, 2021
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Dear Sir/ Madam,

I am the regular user of Kellogg’s All Bran Wheat Flakes since more than 6 years.
This week when I opened a pack ( Aluminium Foil ) of ABW flakes having details of Date of Manufacture / Batch No 24JUL21 / 16.52 S2B240721
I found lots of shell worms along with flakes. subsequently I have discarded the pack.
I have opened another one and found the same today.
I have opened the third one and it is consumable..
Can this be expected from an MNC most trusted brand .
Please advise me what is next step before I bring it the notice of other forums.
For your information I am enclosing pictures.
Awaiting your response.
Regards,
Indira Sai
+3 photos
+1 videos
Kellogg's India customer support has been notified about the posted complaint.
Dec 26, 2021
Updated by Saindu This complaint was raised through mail to kconsumer. Till now there is no response. Callous attitude ?
Dec 26, 2021
Updated by Saindu Mail sent on 14th Dec 2021
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    P
    Poojagundlapalli
    from Ongole, Andhra Pradesh
    Sep 10, 2021
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    Address: Flat no 201, sai enclave apartments, brundavan nagar 2nd lane, anjaiah road, ongole, 523002, Prakasam, Andhra Pradesh

    Hi Team,

    I recently bought almond and honey large pack of 550 rs from a super market.

    But after opening realized its just plain flakes but no almonds in it.

    Would like to know how can i get this exchanged?

    You can reach me at +91 [protected].
    Kellogg's India customer support has been notified about the posted complaint.
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      J
      Jass@123
      from Rupnagar, Punjab
      Sep 8, 2021
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      Address: Punjab

      It really felt me bad experience and taste while eating chocos from last few days...i give ZERO rating to u...Very disappointed
      Kellogg's India customer support has been notified about the posted complaint.
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        M
        MalvikaSharma
        Sep 6, 2021
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        Resolved

        Today i bought pack of 6 Kellogg's chocos, and in the very first one of it I have found insects inside the package. I buy these food items for my child, and generally it's him who picks out these packets by himself and eat. What if he had eaten today's chocos? Who would take responsibility for such an irresponsible act by the company? It's just disgusting of the company how can they even serve products like this to their customers. For any future buyer if you're reading this comment, then never buy these Kellogg's chocos or any such food items for your kids. These companies are very careless and are playing with child's health by not maintaining any quality standards.
        +1 videos
        Jan 4, 2022
        Complaint marked as Resolved 
        Kellogg's India customer support has been notified about the posted complaint.
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          M
          Muhammed Rayyan
          Aug 25, 2021
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          We bought super saver pack and it was very disappointing .It tasted very unusual .
          Kellogg's India customer support has been notified about the posted complaint.
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            S
            SaiAnjana_22
            Aug 19, 2021
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            I was shocked to find not one but a no of worms in the muesli when I mixed with milk tk drink. Then when i checked the packet, there were lot more of them, even big alive worms! The product has not passed the expiry date also.
            It is very disheartening that the company is not taking care of their customer's health.
            Kindly check into this problem.
            +1 photos
            +2 videos
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              A
              adityapanda
              Aug 13, 2021
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              Opened a packet of Muesli today for breakfast. And what do I find? A lot of worms of different sizes and shapes! 26 May 2021 manufactured. Lot No T9A260521. I already had a little two days back.
              +2 photos
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                S
                Sonika Hans
                Aug 11, 2021
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                Address: Jammu

                Opened a pack of oats today dated11th august 2021 with an expiry of sept. 21 but there were a large no. Of insects in it..i purchased this pk from the best price ...
                I think i[censored]r pdts expire before date then the company should seriously think to change the expiry date of the products...
                Am unable to attach the cicked pics of oats with insects ..i can send it if there is other means to send it
                Anways the pack details are
                Bar code no.[protected]
                Packed /batch no.:-sept.20/ETMG6A150920
                Kellogg's India customer support has been notified about the posted complaint.
                Aug 19, 2021
                Updated by Sonika Hans                 Not resolved yet
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                  K
                  kelosam1234
                  Jul 22, 2021
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                  I bought kellogs corn flakes 875 grams pack, packed in 07 Oct/ 20 with batch nr. S5A071020.UPC Bar code[protected]
                  This pack marked as CORN FLAKES and the front page showing CORN FLAKES original.This seems to be not ok by touch of hand, without opening the package that it may not contain the flakes produced by pressing the corn grits, but some other powdery, gritty stuff, I do not know what.I have not opened the packs and complined to Kellogs india, 2 months before. But they have not responded.
                  Kellogg's India customer support has been notified about the posted complaint.
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                    S
                    SnehalH
                    May 3, 2021
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                    Address: Kellogg India Pvt. Ltd. 1001-1002, 10th Floor, Hiranandani Knowledge Park Hiranandani Business Park, Powai Mumbai – 400076

                    I found a worm in Kellogs Muesli Nuts Delight.
                    It was full packed and i opened it for the first time and found a worm in it.
                    +1 photos
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                      D
                      Div20
                      Apr 4, 2021
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                      Address: Mumbai

                      I found cereal bugs in Kellogg's muesli.
                      Kellogg's India customer support has been notified about the posted complaint.
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                        S
                        San.19
                        Mar 7, 2021
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                        When i was pouring the Kellogg's muesli in my bowl, i noticed a dark long thing, but i ignored it thinking that it was a resin, then when i was eating it i saw a dead baby cockroach floating, i bought that packet of Kellogg's muesli from Flipkart, please take action against this, i could have died.
                        +1 photos
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                          A
                          Abv Abhijit
                          Feb 21, 2021
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                          Website: www.kelloggs.com

                          Right after pouring the corn flakes into the bowl of milk I could notice a larvae crawling on one of the flakes. I called for mum and together we checked the milk container, corn flakes shelf and it’s immediate vicinity. There was no trace of worm anywhere else except for the corn flakes. I had received it on the 10th of February from Amazon. This was unexpected especially from a brand like Kellogg’s. I would like to discuss the issue with the concerned and responsible authorities.

                          Product Details
                          MFD : 03JAN21/18:53
                          B. No. S5B030121
                          +1 videos
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                            Prinson Dsouza
                            from Bengaluru, Karnataka
                            Feb 5, 2021
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                            Address: House no 17, Souhardanagar,belvai post Moodbidri

                            I found lot worms in chocos what if any kids in our house would eat them it is irresponsibility of you people I want it to be solved or componsation or I wanna go to consumer court i[censored] people won't solve it I feel
                            +1 photos
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                              Isabella Paul
                              Jan 23, 2021
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                              I got this box of Kellogg’s cornflakes last week at my local supermarket and today when i poured myself a bowl today and found a maggot/larvae inside of it. I’m lead to believe it was not born in my home as it was dead when i removed it from my spoon right before nearly consuming it.
                              +1 photos
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                                K
                                KumkumSharmaa
                                from Delhi, Delhi
                                Dec 25, 2020
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                                Address: Sector 52, noida

                                This is a complaint against your product. I brought Kellogg's museli packet on 16 December 2020 from siya Grocery shop, Sector 52, Noida. My father had suffered from covid 19. I have to give some healthy food to him. When I served museli with milk to my father and I was shocked. There is dead worms and weevils were floating in a bowl. Immediately I checked manufacturing date and it was September 2020 with instruction that you can use before 9 months. When I checked packet, there are lots of weevils and live & dead worms . Do you think that food is healthy or I can trust your quality. Very disappointed. Kindly refund my money.
                                Kellogg's India customer support has been notified about the posted complaint.
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                                  A
                                  Ashish sets
                                  Dec 23, 2020
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                                  Address: Ashish seta Giriraj kunj 12/3 Patel colony Jamnagar Gujrat

                                  I am regulerly using your musely nut delight. But this it is very crushed, so flakes are in powder form. So i want to return back.
                                  Kellogg's India customer support has been notified about the posted complaint.
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                                    S
                                    Sumit Agarwalla
                                    Oct 1, 2020
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                                    Address: q1 173 south city 2

                                    HI sir
                                    I am NIsha Agarwal from Gurgaon and have a store in the name of RS riddhi siddhi located in south city2 gurgaon.
                                    There is a executive named LALIT of yours who works with shri krishan enterprisesa distributor of your company who refuses us the delivery of stocks on the ground that we have to keep stocks according to him which is not possible and sends stocks in his on way. And today morning when i had a talk to him regarding the same he said we will not send the stock.
                                    This is so pathetic behaviour from this guy.
                                    so i hereby request you to look into this

                                    contact
                                    [protected]
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                                      R
                                      Ravishankar Maurya
                                      Sep 30, 2020
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                                      Address: Bansdih ballia

                                      Today i bought a kellogs oats of 198 rs in which 2 packs of 450gm received with jar.. But when i open it for taking breakfast i saw a large number of tiny means very very small organisms or insects.. And 2 of my family members already eaten this before me.. I will go to consumer forum this is what you people sell😠😠😠i will file fir against your company wait
                                      Kellogg's India customer support has been notified about the posted complaint.
                                      View replies
                                      I bought Kelloggs chocos, after making chocos insects are showing. What the food are you providing. I am going for complaining against you. Who is responsible for this bad food.
                                      PFA of bad chocos.

                                      kelloggs oats - Comment #3779130 - Image #0
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                                        T
                                        Twinkle Vhatkar
                                        Sep 29, 2020
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                                        Worms in the chocos crunchy bites.
                                        +1 photos
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