[Resolved]  Kelvinator — Exchange a new kelvinator refrigerator

Address:Kolkata, West Bengal, 700153
Website:NA

Sir,
I brought a kelvinator 255ltpr fdb 245ltr pastel red refrigerator on 20/05/2017 from great eastern trading co., garia branch (Enclosed cash memo). After 1 week, the cooling capacity of the refrigerator has down, so i complain great eastern trading co. & mechanic who came for servicing said that there is a problem of compressor of the refrigerator so i claim a new refrigerator to exchange this refrigerator from great eastern trading co., garia branch. But great eastern trading co., garia branch could not take care this problem. I request you please take necessary action from this & exchange the refrigerator & oblige me. Otherwise i will complain consumer forum.

Thanking you.

From tonmoy mondal

Laskarpur narkelbagan
Kolkata-700 153
(M) [protected]/ [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Kelvinator customer support has been notified about the posted complaint.
Jul 11, 2017
Updated by Nirmala Roy
Ref: Kelvinator Complaint Status Update [ID: 1624903]

Sir,
Please took this matter earlier because I can't use the refrigerator & there is a two years baby in my house & I faced so many problems. If any quarries, call me my registered mobile no.
Thanking You.

From
Tonmoy Mondal

Laskarpur Narkelbagan
Kolkata-700 153
(M) [protected]
Complaint comments 

Comments

Dear Nirmala Roy,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team
Sir,
Please took this matter earlier because I can't use the refrigerator & there is a two years baby in my house & I faced so many problems. If any quarries, call me my registered mobile no.
Thanking You.

From
Tonmoy Mondal

Laskarpur Narkelbagan
Kolkata-700 153
(M) [protected]
Dear Nirmala Roy,
We request you file a complaint.In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kelvinator Customer Support Team

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