Kelvinator — Kelvinator refrigerator freezer is punctured and gas has leaked

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201303

Hello,

My compalint number is GHA[protected]. I am in noida. I have contacted customer care of kelvinator in 22nd june 2016. No one visited till 25 june 2016. Everday service centre used to call us and say that we will come but they were not coming. When i called customer care they are asking me to service centre head. I called him and then they sent teh person. He examined the fridge and said that the freezer needs to be replaced. Now its 1 july 2016 still no one has come and everyday i got the same answer from service centre head that sir it will be done today. Really fed up of customer care of kelvinator whom to consult to make it working. Really pathetic service and service persons are wasting our time by giving false promise. They give us promise that we will come at this time and when we call the service person tehy donot pickup the calss. What type of service they are providing us.? Are tehy fooling the customers.