[Resolved]  Kelvinator — Refrigerator not cooling well and forming igloo

Address:411041

I baught Kelvinator KO255PTYG 245 L Single Door Refrigerator on 9th Jan 2016. At the time of delivery the base body thermacol cover was burnt. But we didnt find any outside fault.After lot of trials (keeping regulator from 1-6) fridge is not performing well. Finally concluded, the fridge is not working properly. It is not keeping food cool as expected by new refrigerator. and it forms alot igloo inside the fridger. These features are not accepted for a new and branded refrigerator. Please replace the Fridge, or change it with some other brand. I had specified the burnt base at the delivery papers. Please get soon.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Sulochana Gore Deshmukh,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team

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