[Resolved] Kelvinator — Unsatisfied With Your Product..

AmanMakkar

from Indore, Madhya Pradesh

Address:

Fazilka, Punjab, 152116

I have bought a desert cooler on[protected]...
But cooler is not working well..I registered my complaint with local dealer I.e Shri Ram Industries Abohar...Their Mechanic Came and solved the issue but then another problem starts...This Happened to me five times with in 6 months...as a customer I am totally satisfied with local dealer and their services...BUT I AM TOTALLY UNSATISFIED WITH YOUR PRODUCT. .
so please do me a favour...just replace my cooler..or GIVE ME MY MONEY BACK.. (as your company says MONEY BACK GUARANTEE) will be very thankful to you...

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Aug 6, 2021

Complaint marked as Resolved

Kelvinator customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Delhi, Delhi

Dear AmanMakkar,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear AmanMakkar

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team