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Kenstar Complaints & Reviews

www.kenstar-appliances.com
2.5
Updated: Sep 26, 2025
Complaints 741
Resolved
363
Unresolved
378
Good! Kenstar values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kenstar step up their efforts to fully resolve all complaints 👍
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Kenstar reviews & complaints page 2

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A
animesh bhatia
Jul 18, 2022
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I bought air cooler of Kenstar Comapany for my shop. The shopkeeper assured me that company resolves complains in 24h. The cooler started leaking in 7 days. As my product was in warranty I registered a complain. The executive came after 3 days instead of 24h and can't resolve the issue. I repeatedly complained in company as weather was so hot and even after several visits over the month the issue was not resolved and rather, it started throwing water when turned on and spoiled furniture and clothes that are sold on my shop costing me loss of 10000 rupees.

I asked the the company to replace the cooler if they can't stop leaking and throwing water as the cooler was useless for me when I needed it most. Since then I haven't heard back from the company.

I request you to take strict action against the company.
Kenstar customer support has been notified about the posted complaint.
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    H
    Harsh Budhia
    Jul 16, 2022
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    Water leakage from my cooler

    Address: Sk appartment near head post office mundichak Bhagalpur Bihar 812002

    When I start my cooling button then after some time water is coming outside from cooler....
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    N
    nrkattekola
    from Chirala, Andhra Pradesh
    Jun 28, 2022
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    Address: plot no 85, Alivelumangapuram Colony, Panagal Road

    Water pump motor in good condition, but water not pouring
    K.Narasimha Rao
    Nalgonda, [protected]
    Telangana
    Kenstar customer support has been notified about the posted complaint.
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      A
      Aparajita stores
      Jun 23, 2022
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      Address: VPO PRAGPURA

      Dealer Type:- DEALER
      Call Type:- CUSTOMER
      Dealer Name: APARAJITA STORES
      Mobile Number:- [protected]
      Address:- VPO PRAGPURA TESHIL PAOTA
      Area PIN code with Post office:- PRAGPURA 303107
      Product:- KENSTAR BLASTER FAN
      Date Of Purchase - 02/10/2020
      Serial Number:- FN-KPBLAG3B50S-DAG
      Problem in Product: MOTOR BURNT
      Kenstar customer support has been notified about the posted complaint.
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        K
        Karuppuswamy Devaraj
        Jun 21, 2022
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        Address: 2/91 s.chandirapuram, Solapalayam post unjavellam patti.pollachi.coimbatore.

        Speed control buttons are not working sir
        Kenstar customer support has been notified about the posted complaint.
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          S
          Sinha sahab
          from Gurugram, Haryana
          Jun 13, 2022
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          Address: B 301, Third Floor, Orchard Avenue, Sector 93, Gurugram, Haryana 122005

          From last 7-8 days there is noise in my ceiling fan. Sometimes upper cap of the same moves round and round.
          Wish you to repair my fan and replace it.
          My mobile no is [protected]
          Kenstar customer support has been notified about the posted complaint.
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            S
            Sourav.goyal
            from Sangrur, Punjab
            Jun 2, 2022
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            Address: Address of technician come from: SHOP NUM-99,EKTA VIHAR,BALTANA,ZIRAKPUR,SAS NAGAR,PUNJAB NEAR SBI ATM ZIRAKPUR PUNJAB 140604

            Ceiling fan not working. Complaint updated in the month of July 2021 and repeatedly in the month of August 2021. Technician visited and take photocopy of bill and promised to replace the fan. After that I have got only harassment by them. Till today they are saying that the fan will be replaced soon please wait for 15-20 days.
            Contact Number of registered technician [protected].
            I have whatsapp screenshot with me for proof.
            Kenstar customer support has been notified about the posted complaint.
            Jun 02, 2022
            Updated by Sourav.goyal             Ceiling fan not working. Complaint updated in the month of July 2021 and repeatedly in the month of August 2021. Technician visited and take photocopy of bill and promised to replace the fan. After that I have got only harassment by them. Till today they are saying that the fan will be replaced soon please wait for 15-20 days.
            Contact Number of registered technician [protected].
            I have whatsapp screenshot with me for proof.

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              M
              Mutte
              from Koppal, Karnataka
              May 30, 2022
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              Address: Parasuram Joshi ,police Ramachandrappa badavane,Kinnalroad,KOPPAL-583231

              I bought kenstar gas gyser on 10/05/2022 .yesterday it is not functioning.when on the gas& button of gyser it shows redlight but not ignite&also water is not heated.so, I ask to seller seller is don't respond so please solve the problem as early as possible Tq...
              Kenstar customer support has been notified about the posted complaint.
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                G
                Govind Jatoliya
                May 27, 2022
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                Address: Navjivan society opp Vijay Nagar Chembur colony Mumbai 400074

                Not working motor not working
                Kenstar customer support has been notified about the posted complaint.
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                  T
                  testrt@101
                  from Hyderabad, Telangana
                  May 25, 2022
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                  Hi,

                  I have registered complaint on 14-May-2022 on Kenstar Customer Care and technician came next day to change fan motor but he has not provided cooler wheels and water tank valve.Also no alternate solution provided.

                  I have spent Rs 3200 but still unable to use my cooler as technician not provide cooler parts.
                  Kenstar customer support has been notified about the posted complaint.
                  May 28, 2022
                  Updated by testrt@101                   Hi,
                  I have received a call from company representative but still no technician visit and awaiting for cooler spare parts.
                  May 28, 2022
                  Updated by testrt@101                   Hi,
                  Technician has visited and provided wheels and water tank valve.
                  Thanks for the help...
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                    S
                    Sarithasrinivas
                    from Siddipet, Andhra Pradesh
                    May 25, 2022
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                    Address: Mangammathota,SBI BANK ROAD,SIDDIPET,TELANGANA

                    The kenstar glam 35r cooler is beeping even though water is fully filled
                    Kenstar customer support has been notified about the posted complaint.
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                      S
                      Swapnil Manekar
                      from Aurangabad, Maharashtra
                      May 10, 2022
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                      Address: Kanchanwadi AURANGABAD, Maharashtra

                      I was purchased a Kenstar cooler model No# COOL GRANDE 60" from local dealer M/s ELITE CORPORATION of AURANGABAD. That cooler was purchased on dated 7th April'22, but that the time of delivery same cooler unseld. That dealer sold me duplicate cooler because last night this cooler was dead.
                      Kenstar customer support has been notified about the posted complaint.
                      May 10, 2022
                      Updated by Swapnil Manekar                       Please help me.
                      Is the company have sold me duplicate Cooler.
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                        D
                        Dev alniyawas
                        May 10, 2022
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                        Address: VILLAGE POST ALNIYAWAS, TEH RIYANBARI, DISTT NAGAUR

                        Electric gyeser leakage problem continue and repeated every 6mnth 3 time tank change
                        Kenstar customer support has been notified about the posted complaint.
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                          S
                          SravaniChalluru
                          May 9, 2022
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                          I have bought kenstar cooler, Even within 1 year we have raised multiple requests that cooler is not working, Without Resolution the requestes has been closed multiple times. Pathetic service for the customers even though warranty is there. Didn't felt like a good product like kenstar will do this kind of service .Its playing with customer's trust. I will never Buy from kenstar again due to this pathetic service.Even next summer will come and go, but your service wont complete to the customers.

                          Feeling so sad and writing this because of multiple requests has been closed without resolving, Is this how you will give services to the customers.
                          Kenstar customer support has been notified about the posted complaint.
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                            D
                            Davidpaul
                            May 8, 2022
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                            Address: 3/1892-1, Sionpuram, kadapa

                            Delay in delivery and high delivery charges
                            Kenstar customer support has been notified about the posted complaint.
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                              C
                              chauhanashu
                              May 7, 2022
                              Resolved
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                              Resolved

                              Hi Team,

                              I have register the complain for Cooler Little 35, where there was the issue of swing.
                              Below is the complaint number
                              PUN[protected]

                              The call center agent gives various number to call for technician help, calling on those numbers says that location is not under my control, some say he is on leave, some don't picks the call, nor callbacks.

                              I am now very agitated taking various follow ups.

                              I want my cooler replace with new one as its just 10-15days of purchase & issue occurred.

                              Nor there is proper feedback with customer care service.

                              Please look into this issue
                              May 24, 2022
                              Complaint marked as Resolved 
                              Issue is fixed
                              Kenstar customer support has been notified about the posted complaint.
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                                H
                                Harishreli
                                from Borsad, Gujarat
                                May 6, 2022
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                                Address: flat no 201 vedika habitat randesan gandhinagar

                                Purchased new cooler from sales india on 03 may 2022, there was water leakage, worst after sales service, purchased new cooler waiting for service guy from last 3 days, avoid buying any provide of kenstar

                                loveena Raisinghani
                                [protected]
                                Kenstar customer support has been notified about the posted complaint.
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                                  M
                                  Mohammed Bariz Hassan
                                  May 5, 2022
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                                  Address: Flat 501, FMA residency golden heights colony hyderabad 500030

                                  We bought it a month ago and now the water is not poping up from top .

                                  This is totally unfare...

                                  Kindly resolve it immediately as sun is shining and it's very hard for children's to observe it.

                                  [protected] hyderabad
                                  Kenstar customer support has been notified about the posted complaint.
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                                    D
                                    Dakshayani.H
                                    from Nandyal, Andhra Pradesh
                                    May 3, 2022
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                                    We bought the kenstar Hercules 100 air cooler .on 22 April.. it's just working like a normal fan... Not at all cooling
                                    Kenstar customer support has been notified about the posted complaint.
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                                      B
                                      Balajipriya
                                      from Madurai, Tamil Nadu
                                      Apr 21, 2022
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                                      Address: Mahalaksmi nagar 3rd street, Muthupatti, madurai

                                      Aircooler is not functioning properly. Water flow is not available.
                                      Kenstar customer support has been notified about the posted complaint.
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