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Kenstar Complaints & Reviews

www.kenstar-appliances.com
2.5
Updated: Sep 26, 2025
Complaints 741
Resolved
363
Unresolved
378
Good! Kenstar values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kenstar step up their efforts to fully resolve all complaints 👍
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Electronics & Appliances
Rank #21-40
Kenstar

Kenstar reviews & complaints page 2

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V
Vamshika manoj
Apr 2, 2023
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Actually we buy ah air cooler, 2 days back
Due to health issue o[censored]nable to use continuous so need to return this product
Ken star 51l air cooler
Kenstar customer support has been notified about the posted complaint.
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    V
    [email protected]
    Mar 3, 2023
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    Address: Plot No 221, 5-3/6/221/A, Sree Sai Nagar Colony, Road No 5, Near RNS Bustop. Opp Vision Pharmacy College. Boduppal. Hyderabad. 500092.

    Water indicator beeps in spite of full water level
    Kenstar customer support has been notified about the posted complaint.
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      C
      Chauhan Narendrakumar Dineshbhai
      Dec 28, 2022
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      Address: 9 Krushnanagar So.,Ratnagiri Road Kapadwanj Dist.Kheda (Gujarat)

      I bought kenstar gizer as on 28/03/2022 kapadwanj Di.Kheda (Gujarat) and its Leakage in between Gas pipe to Gas Gizer and will be fire at anytime Now I stop gas bottle connection from Gizer
      Kenstar customer support has been notified about the posted complaint.
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        F
        Faizaan Sait
        Dec 5, 2022
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        Address: B.C 178 HAVELOCK ROAD CAMP, Above noble care children's hospital
        Website: Kenstar.com

        I registered a complaint on the 10th of November about the malfunctioning of my cooler's touchpad and swing (Ken star glam 35R). An executive by the name Abdul Rahim dropped by and took a look at what was wrong. Stating that the required part wasn't in stock at the time, he said that he will place an order for it but never actually reverted back to us. The executive closed my complaint without my knowledge. We registered a second complaint on the 20th, the executive finally gave me another call, said he will drop by again to fix my issue and requested if he could close down my complaint as it would hinder with his "authorised dealership"
        And the complaint are being cancelled after 2 repetitive complaints
        Kenstar customer support has been notified about the posted complaint.
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          P
          pankaj shamrao parande
          Oct 22, 2022
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          Address: at post tuptakli tq digras dist yavatmal

          Celling fan not working motor
          Kenstar customer support has been notified about the posted complaint.
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            S
            Sathishbalajaya
            Aug 17, 2022
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            Address: No 19 sundari Amman Kovil street

            Fan is very slow which we bought 3 month ago, need a service
            Kenstar customer support has been notified about the posted complaint.
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              A
              animesh bhatia
              Jul 18, 2022
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              I bought air cooler of Kenstar Comapany for my shop. The shopkeeper assured me that company resolves complains in 24h. The cooler started leaking in 7 days. As my product was in warranty I registered a complain. The executive came after 3 days instead of 24h and can't resolve the issue. I repeatedly complained in company as weather was so hot and even after several visits over the month the issue was not resolved and rather, it started throwing water when turned on and spoiled furniture and clothes that are sold on my shop costing me loss of 10000 rupees.

              I asked the the company to replace the cooler if they can't stop leaking and throwing water as the cooler was useless for me when I needed it most. Since then I haven't heard back from the company.

              I request you to take strict action against the company.
              Kenstar customer support has been notified about the posted complaint.
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                H
                Harsh Budhia
                Jul 16, 2022
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                Address: Sk appartment near head post office mundichak Bhagalpur Bihar 812002

                When I start my cooling button then after some time water is coming outside from cooler.
                Kenstar customer support has been notified about the posted complaint.
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                  N
                  nrkattekola
                  from Chirala, Andhra Pradesh
                  Jun 28, 2022
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                  Address: plot no 85, Alivelumangapuram Colony, Panagal Road

                  Water pump motor in good condition, but water not pouring
                  K.Narasimha Rao
                  Nalgonda, [protected]
                  Telangana
                  Kenstar customer support has been notified about the posted complaint.
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                    A
                    Aparajita stores
                    Jun 23, 2022
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                    Address: VPO PRAGPURA

                    Dealer Type:- DEALER
                    Call Type:- CUSTOMER
                    Dealer Name: APARAJITA STORES
                    Mobile Number:- [protected]
                    Address:- VPO PRAGPURA TESHIL PAOTA
                    Area PIN code with Post office:- PRAGPURA 303107
                    Product:- KENSTAR BLASTER FAN
                    Date Of Purchase - 02/10/2020
                    Serial Number:- FN-KPBLAG3B50S-DAG
                    Problem in Product: MOTOR BURNT
                    Kenstar customer support has been notified about the posted complaint.
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                      K
                      Karuppuswamy Devaraj
                      Jun 21, 2022
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                      Address: 2/91 s.chandirapuram, Solapalayam post unjavellam patti.pollachi.coimbatore.

                      Speed control buttons are not working sir
                      Kenstar customer support has been notified about the posted complaint.
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                        S
                        Sinha sahab
                        from Gurugram, Haryana
                        Jun 13, 2022
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                        Address: B 301, Third Floor, Orchard Avenue, Sector 93, Gurugram, Haryana 122005

                        From last 7-8 days there is noise in my ceiling fan. Sometimes upper cap of the same moves round and round.
                        Wish you to repair my fan and replace it.
                        My mobile no is [protected]
                        Kenstar customer support has been notified about the posted complaint.
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                          S
                          Sourav.goyal
                          from Sangrur, Punjab
                          Jun 2, 2022
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                          Address: Address of technician come from: SHOP NUM-99,EKTA VIHAR,BALTANA,ZIRAKPUR,SAS NAGAR,PUNJAB NEAR SBI ATM ZIRAKPUR PUNJAB 140604

                          Ceiling fan not working. Complaint updated in the month of July 2021 and repeatedly in the month of August 2021. Technician visited and take photocopy of bill and promised to replace the fan. After that I have got only harassment by them. Till today they are saying that the fan will be replaced soon please wait for 15-20 days.
                          Contact Number of registered technician [protected].
                          I have whatsapp screenshot with me for proof.
                          Kenstar customer support has been notified about the posted complaint.
                          Jun 02, 2022
                          Updated by Sourav.goyal                           Ceiling fan not working. Complaint updated in the month of July 2021 and repeatedly in the month of August 2021. Technician visited and take photocopy of bill and promised to replace the fan. After that I have got only harassment by them. Till today they are saying that the fan will be replaced soon please wait for 15-20 days.
                          Contact Number of registered technician [protected].
                          I have whatsapp screenshot with me for proof.

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                            M
                            Mutte
                            from Koppal, Karnataka
                            May 30, 2022
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                            Address: Parasuram Joshi ,police Ramachandrappa badavane,Kinnalroad,KOPPAL-583231

                            I bought kenstar gas gyser on 10/05/2022 .yesterday it is not functioning.when on the gas& button of gyser it shows redlight but not ignite&also water is not heated.so, I ask to seller seller is don't respond so please solve the problem as early as possible Tq...
                            Kenstar customer support has been notified about the posted complaint.
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                              G
                              Govind Jatoliya
                              May 27, 2022
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                              Address: Navjivan society opp Vijay Nagar Chembur colony Mumbai 400074

                              Not working motor not working
                              Kenstar customer support has been notified about the posted complaint.
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                                T
                                testrt@101
                                from Hyderabad, Telangana
                                May 25, 2022
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                                Hi,

                                I have registered complaint on 14-May-2022 on Kenstar Customer Care and technician came next day to change fan motor but he has not provided cooler wheels and water tank valve.Also no alternate solution provided.

                                I have spent Rs 3200 but still unable to use my cooler as technician not provide cooler parts.
                                Kenstar customer support has been notified about the posted complaint.
                                May 28, 2022
                                Updated by testrt@101                                 Hi,
                                I have received a call from company representative but still no technician visit and awaiting for cooler spare parts.
                                May 28, 2022
                                Updated by testrt@101                                 Hi,
                                Technician has visited and provided wheels and water tank valve.
                                Thanks for the help...
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                                  S
                                  Sarithasrinivas
                                  from Siddipet, Andhra Pradesh
                                  May 25, 2022
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                                  Address: Mangammathota,SBI BANK ROAD,SIDDIPET,TELANGANA

                                  The kenstar glam 35r cooler is beeping even though water is fully filled
                                  Kenstar customer support has been notified about the posted complaint.
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                                    S
                                    Swapnil Manekar
                                    from Aurangabad, Maharashtra
                                    May 10, 2022
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                                    Address: Kanchanwadi AURANGABAD, Maharashtra

                                    I was purchased a Kenstar cooler model No# COOL GRANDE 60" from local dealer M/s ELITE CORPORATION of AURANGABAD. That cooler was purchased on dated 7th April'22, but that the time of delivery same cooler unseld. That dealer sold me duplicate cooler because last night this cooler was dead.
                                    Kenstar customer support has been notified about the posted complaint.
                                    May 10, 2022
                                    Updated by Swapnil Manekar                                     Please help me.
                                    Is the company have sold me duplicate Cooler.
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                                      D
                                      Dev alniyawas
                                      May 10, 2022
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                                      Address: VILLAGE POST ALNIYAWAS, TEH RIYANBARI, DISTT NAGAUR

                                      Electric gyeser leakage problem continue and repeated every 6mnth 3 time tank change
                                      Kenstar customer support has been notified about the posted complaint.
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                                        S
                                        SravaniChalluru
                                        May 9, 2022
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                                        I have bought kenstar cooler, Even within 1 year we have raised multiple requests that cooler is not working, Without Resolution the requestes has been closed multiple times. Pathetic service for the customers even though warranty is there. Didn't felt like a good product like kenstar will do this kind of service .Its playing with customer's trust. I will never Buy from kenstar again due to this pathetic service.Even next summer will come and go, but your service wont complete to the customers.

                                        Feeling so sad and writing this because of multiple requests has been closed without resolving, Is this how you will give services to the customers.
                                        Kenstar customer support has been notified about the posted complaint.
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