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Kenstar Complaints & Reviews

2.5
Last updated Apr 9, 2024
Complaints 740
Resolved
363
Unresolved
377
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Kenstar Phone Numbers

Toll free
1800 419 4039
801
277
1800 419 4040
374
149
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435
156

Kenstar Head Office Address

Auto Cars Compound, Adalat Road
Aurangabad
Bulandshahr District
Uttar Pradesh
India
431005

Kenstar reviews & complaints page 6

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J
josyula kalyan chakravarthy
from Pune, Maharashtra
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getting smoke from kenster and no response from company

Address:E608, Gloria Grace,Paud road, Near Ambrosia park, Pune, Maharashtra, 411021

I purchased Kenster Karishma royal food processor in Aug 2019. On the day one itself smoke started coming, when complained the technician says there is no problem, the second complaint, they changed the motor, now along with smoke, sparks started coming. Most hopeless product. Getting mad with the product, my kids are there. Please do the needful.No proper response from them, nobody is taking responsibility...
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praveen30lucky
from Baddi, Himachal Pradesh
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kenstar steam iron not working

Address:Solan, Himachal Pradesh, 173205

Dear Sir/Ma, am,
This is to inform you that on dated 04/10/2019 i have purchased Kenstar Comfort Steem Iron from HD Electro Traders Baddi against invoice no HD/361/2019-20 ( Invoice copy is attached ). I am very much disappointed with Kenstar quality, my iron has stop working after 15 days. You are requested to kindly look into the matter and do needful. I have also talked to Kenstar customer care but customer care response is very...
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R
Ronak Kapoor
from Mumbai, Maharashtra
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microwave not repaired

Address:Varanasi, Uttar Pradesh, 221107

We had registered a complaint for pur kenstar microwave 6 months ago. The engineer came and told us that some parts need to be replaced which will cost around rs 400. He took the money in advance and assured us to complete the work by next week. We have been contacting the service center and service men till date and they just keep on saying the work shall be done in a couple of days. The engineer name is abhishek and service center incharge...
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M
madhu kumari
from Mumbai, Maharashtra
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induction cooktop

Address:Bhawani Nagar Uttari, Near Hanuman Mandir, Yadav Nagar, Bhagwanpur, Muzaffarpur, Bihar, 842001

Dearsir,
Refer complaint id zz[protected]. As per schedule service engineer mr arzoo (Mobile [protected]) visited at my residence and after inspection of induction cook top he insisted to take it to service center.
He collected rs. 265.00 as site visit charge and took the appliance with him.
It is 12 days passed since he took my appliance and there is not even single communication regarding repair of induction cooktop.br...
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M
MUNIVEL B
from Noida, Uttar Pradesh
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water heaters

Address:14km stone, Aurangabad Paiyan road, Village Chithra in, Dist Aurangabad, Pin 431105

Kenstar water heater, not heating, product is in warranty. Consumer contact no is not in use, chennai region customer care also not working. As given details in warranty card 24 months for the product please keep the promise to satisfy the consumers. Iam expecting that the company will respond to this message. My address is no.49, iyyan thiruvalluvar nagar, muthapudupet, avadi iaf, chennai. Pin 600055...
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I
ishram mahajan
from Bengaluru, Karnataka
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electric water geyser-3 ltr

Address:nexcon technologiest pvt ltd. WB-10/11 Renaissance logistic park,near vill padgha NH-3 THALUKA Bhiwandi thane maharashtara, 421302

I am complaint against my water gryser dt 30.07.2019. Engineer was visited at home at he told water tank is leakage its will be replace with in one week. I am continues follow up with engineer mr ashok joshi (Mob no - [protected]) he has not resolve the problem and self my complained canceled with reason user not pick phone. Again i have raised the new complained dt -05.09.2019 no. Is zz[protected] its still pending no body visit at home.br...
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A
Adonis85
from Jaipur, Rajasthan
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complaining for technical default in wiring of an air cooler

Address:B 496, Jheel Kuranja, Azad Gali, New Delhi, Delhi, 110051

In the month of may 2019 i had purchased a water cooler on the highly appreciated recommendation of dealer named bhuvnesh kataria for kenstar. After 3 month o[censored]sage the product become out of order due a severe sparking in the wiring. I am continuously trying to lodge a complaint on the toll free numbers provided by the company but a poor response received from the other side. They are not ready to listen about the complaint and disconnected...
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S
Satyadon
from Mumbai, Maharashtra
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model no-kgs15wsm-gde

Address:Allahabad, Uttar Pradesh, 211011

My complain regarding water geyser repair which was confirmed on 13-aug-2019, id zz-[protected] is still open. As on date there is no progress. Executive has visited thrice but unable to repair it.

Kenstar service is just helpless and showing lethargic approach in my case. Everyday i get a call from a executive about my raised complain but no one has able to resolve it.

I have decided to lodge complain against...
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G
Gagan Malhi
from Sirhind, Punjab
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juicer mixer grinder

Address:Behrampur road, near malhi chakki , Gurdaspur city, Gurdaspur, Punjab, 143521
Website:I was try companies customer care numbers

I bought a juice mixer grinder 1 year ago but now it was problem in top body juicer lid.The top lid having leakage problem and not working to get juice.but in market it have not available.I have try several cities and also customer care not responds my complaint i call all the numbers of kenstar company.please solve my problem as soon as possible otherwise my juice is condemm at all....
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M
Madhu_chigurupati
from Hyderabad, Telangana
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geyser/15 litres a/f w/h

Address:500090

I have purchased kenstar 15 ltrs geyser. It stopped working. So i tried to contact customer care number given on the kenstar product guidebook. But that number is out of service. And then i tried to contact the local branch office number given non the booklet, but that number is also not working.

Please do the needful.

My details.
Madhu
[protected]

Thanks in advance....
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S
Sumitdep
from Darbhanga, Bihar
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kenstar jacuzzi 25ltr water geyser

Address:LOWER MALVIYA MARG, BODDAM BAZAR, लोअर मालविया मार्ग, बोडम बज़ार, 825301

I have kenstar jacuzzi 25 ltr. Water gyesar. My gyser is not working properly for last 2 month. Heating problem, the product is under warranty period, i complain to kenstar care, no [protected] on 17.08.19 @ 10:45 am, they lodged my complain, and told me within 42 hours our technicians will visit, but till now no any technicians has come, and i recived a msg last night that your repair completed (Zz - [protected]). But truth is that no any...
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P B Sahoo
from Tezpur, Assam
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kenstar 6 litre storage geyser

Address:Hazaribagh, Jharkhand, 825301

I've purchased a kenstar 6 litre hotspring geyser (Model no.-kgs06w5m-gde 6-ltre 2000 watt storage water heater) on amazon.in with order no.[protected] dtd. 10.07.2019. The material was delivered to me on 14th july, 2019. But none from the company has turned up till now for its installation. The installation fee is also paid by me. I've made several messages for its installation.

Plz make arrangements for the installation...
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S
ShaliniGR
from Delhi, Delhi
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kenstar fan with remote

Address:FLAT NO MG-2B-GF, , SECTOR Omicron1, Gautam Buddh Nagar, Uttar Pradesh, 210310

Currently complaint number gha[protected] (Registered on 27th jun) and previously gha[protected] (Registered on 07th jun) are unattended from last 1 month inspite of 100 of phone calls and thousands of messages.

There are high temperatures in northern india and fan is not working.

Details given in the autogenerated message are - will be serviced by umesh ([protected]), svc point [protected].

The service...
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sureshkumar9330
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response of product service kenstar. no response from any one

Address:Kondayapalem , Nellore, iSkon temple, Nellore, Andhra Pradesh, 524003

Hi, my name is suresh. We have purchased KENSTAR Water Cooler Glam 22R Model Number - KCT2RF4H-EBA on[protected] from Bajaj Electronics Nellore 524003.

With in a month cooler got repair and We have logged a complaint[protected] that cooling was not happening and the details are VIJ[protected] will be serviced by vinod[protected], SVC Point [protected] Provide SCode S73665 only if satisfactory job done, Appt Dt-26/05/19, 10:00AM.br...
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S
Srinivas Duvvuri
from Hyderabad, Telangana
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kenstar cooler -

Address:East Godavari, Andhra Pradesh, 502032

I bought Kenstar Cooler just 2 month ago. Couple of times, it's water pump didn't work and raised complaints to kenstar all the times. Their response time was very bad. Their 72hrs SLA didn't work. My decision was wrong to buy kenstar product and I never do this again. Even pass it to within my circle too.

Current situation is, raised a complaint and it is open since 4 days.. Service center team don't respond to phone calls...
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ashish10982
from Delhi, Delhi
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no services all numbers are not working

Address:Ghaziabad, Uttar Pradesh, 201306

From last 3 days my gyser not working because when i connect it on switch my electricity trip immediately may be due to shorting in gyser circuit its under warranty and for that iam trying to contact kenstar but all cuctomer care nos are busy. Office landline no. Lines are busy or either out of order.
How i can contact even i sent mail and messeges also but no revert from kenstar team.
Please check before buying any kenstar...
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S
Sudhakar creative engine
from Cuddapah, Andhra Pradesh
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complaint about kenstar not working properly with I bought on 10/05/2019

M JAGANNADHA CHARYULU, 9-214, vyshanava Bazar, TIRUVURU

I purchased this cooler and it is very good in service but since last few days it water pump stop working. Because of it i feel so much problem. So i request to you please send any techinician for this who can repair the cooler
And i called so many time to your customer care number bt there is no response. So i request to you please make it more human friendly and...
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G
Guptkaus
from Delhi, Delhi
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kenstar slimline super cooler

Address:EWS A 16/10, RISHI NAGAR, DEWAS ROAD, Ujjain, Madhya Pradesh, 456010

I purchased this cooler and it is very good in service but since last few days it water pump stop working. Because of it i feel so much problem. So i request to you please send any techinician for this who can repair the cooler
And i called so many time to your customer care number bt there is no response. So i request to you please make it more human friendly and easy, so that consumer not get suffered....
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Amar Dhesi
from Adampur, Punjab
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kenstar ac problem

Address:quater no 14 new baradari police station jalandhar punjab india, 144001

My name is aman singh from quater no 14 new baradari police station jalandhar punjab india pin code 140001.
Yesterday my ac is not working. I buy this ac through amazone in[protected] order no[protected]
But when i call is ur custmer number then he give another number to call. But when i call this number. They swich off.

Please salve my problem,
Aman singh
[protected]...
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S
shekhar chaliganti
from Khammam, Telangana
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cooler motor stopped working from 20th day onwards

Address:Suryapet, Nalgonda, Andhra Pradesh, 508221

Very poor quality Product - Kenstar Multicool and Horrible Service from Kenstar.

We've purchased a Kenstar Multi cool (Water Cooler, Del No.1233) on April 12 2019 at Bajaj Electronics, Nakkalagutta, Warangal. After 20days i.e. from 4th May 2019 onwards Blower / Motor of cooler stopped working. On 6th May we’ve raised a complaint to customer care wide complaint no. 0320 and Ref No. HYD[protected] but no one has attended our...
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