[Resolved] Kent Mineral RO — non-compliance of after sales service
S
suresh chandra maharana
from Balasore, Odisha
Address:
754005
I have registered a complain for service of kent water purifier vide complain no[protected]. Till date no action has been taken by the company/service center to put the machine in working condition. When i contacted the service technician/customer care center of the company they informed me that your service complain has been cancelled. I do not understand how the service request has been cancelled without attending it. Please look into it.
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Nov 13, 2017
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
Kent RO Customer Care's response Dear Mr.Suresh,
we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.
Warm regards,
Team Kent
Verified Support
Oct 13, 2017
Kent RO Customer Care's response Dear Mr.Suresh,
as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.
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