Kent Mineral RO — UNSATISFIED WITH KENT RO SERVICES

Address:

New Delhi, Delhi

This is regarding complaint lodge against Kent services taken twice in regard to the technical fault in KENT RO operating system in Rohini, Sector -16, New Delhi. Following complaints were made for your consideration 1) Complaint No. DIDT89620 - D13283819 Date : 15-Nov-2013 Employment Code No. : 9247 Name of the Employee : Mr. Bhupinder Singh 2) Complaint No. DIDT89620 - D13307250 Date : 05-Dec-2013 Employment Code No. : 9131 Name of the Employee : Mr. Omkar Singh None of the services provided above have found to be on the satisfactory part. Choke and tubes have been replaced unnecessarily. Our Kent filter is still in the non - functioning mode. Engineers sent across so far have shown irresponsible response towards customer satisfaction and have wasted our money as well as time which on the other part is not acceptable. They are not able to detect the exact fault in the purifier. Till date we have spent Rs. 2000/- on to the Kent service and still we are facing the same problem. I am really disappointed with your service.