Kent Mineral Ro Water Purifier — Water purifier

Website:www.kent.co.in

From
B.R rajeev
Advocate
Ananthapuri house, atholi p.O
Kozhikode-673315 kerala

Sir,
Iam residing in the above citied address.I have purchased a kent mineral ro(Model grannd +, machine no:kr[protected].)from jyothi marketing service, 5/1399 sherien building, wayanad road, east nadakkavu, calicut-673006.

With in the warranty period on 27/1/2016, the machine stopped functioning correctly.After repeated demands, the service provider came and replaced two filters and paid rs.800 as service and filter replacement charges.Again the same complaint repeated march 10th 2016.Despite contacting the service provider, (No:[protected])several times(20 or more), nobody turned up from the service provider.

This is deficiency in service and defective product .With in 7 days, if the defective product is not replaced by new one, i am constrained to take legal action against you and the service provider.
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Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Rajeev,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

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