Address: | Allahabad, Uttar Pradesh |
Sir,
I have purchased kent grand + ro sr no. KR[protected]. FROM RAMA REFRIGERATION, ALLAHABAD. dated 24, 2.14 bill no. 455.
1- not a single free service was provided by company.
2- 9 th march 2015 I called for servicing and complaint that water purifier is not working properly.
3. 10 th march 2015 service eng Mr Satyander came and checked R O machine.
4. He asked for warranty card and said that filters are not working properly. And Rs 3500.00 will be charged if you want proper tds. Because warranty is finish.
Question is that
1. R O filter defective in just 15 days after warrenty period.
2. why free service was not provided by company.
3. why he asked for money for replacement of three filter.
4. TDS input 550 out put TDS 360
this is the duty of the companyto check the system properly time to time after sale.
SO KINDLY RECTIFIED PROBLEM WITHOUT ANY CHARGES
ANUJ KUMAR
224, LUKERGANJ
ALALHABAD
[protected]
EMAIL [protected]@yahoo.com Was this information helpful? |
We deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm Regards,
Team Kent