[Resolved] Kent RO — 1 year 11 months old product and membrane not working

amit20179

from Chandigarh, Chandigarh

Address:

HOUSE NO 35, WARD NO 11, PREET NAGAR, AMLOH ROAD, Ludhiana, Punjab, 141401

Kr[protected] serial numbered registered by mr amit kumar

Kent ro membrane is not working properly. How could it be stopped working so early as it is just 1 year 11 months old product. If it is so then i think we would have to pay this much amount (2700 rs as per technician) after every 2 years. It is not fair.
I think product was not up to the mark, when we purchased, so i request you to compensate.

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Sep 9, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2019

Kent RO Customer Care's response Dear Sir,

We apologies for the inconvenience caused to you. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

Aug 08, 2019

Kent RO Customer Care's response Dear Sir,

As per update received from our service team your ticket has been closed.

Regards,
Team Kent