Kent RO — 3 months completed for my service request, Till now none from kent contacted me regarding the service request

Hello team
My name is Sudheer, from thukkuguda, hyderbad

I have registered a service request to kent ( requst id:[protected] for my kent grand star ro water purifier on on 02-june-2020
after 15 days of waiting, i called custmercare for status they told simply after two days, after 3 dayslike that, no person has came nothing has done
i spoke to some senior excutives also no use. but one day when i check my status on app it is showing that request has cancelled,

again I have registered a service request to kent ( requst id:[protected] on 09-july-2020 same thing was repeted no person has came, after 10 days this request also cancelled,

again I have registered a service request to kent ( requst id:[protected] on 01-august-2020 same thing was repeted no person has came, today i check the status it has also cancelled,

i dont know why you people are cheating me always, Till now none from kent or sunshine has contacted me regarding the service request.

I am really disappointed and you guys, you people are making me feel that i did a mistake by choosing kent. Kindly request you to look into this at the earliest.

Thank you
sudheer
[protected]
tukkuguda
hyderabad
501359