Kent Ro — 3 way connector and valve missing

 
1 Review
India
 51482 on May 18, 2019
We registered installation new kent ro through kent service centre on 15.05.2019. Engineer visit for installation, during installation he found 3 way connector and valve were missing. Engineer demand for charge pay for missing items but not paid this charge from my side due to amount already paid after purchasing kent ro then engineer retrun back without installation. We have registered several times complaints in kent service centre regarding this above issue but not responding the above issue and not resolve the my issue till now

Complaint Status


[May 18, 2019] Kent RO customer support has been notified about the posted complaint.
Verified Support
Kent RO Customer Care's response, May 19, 2019
Dear Sir/Ma'am,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [email protected] You may also call us at +91-[protected].

Regards,
Team Kent
Verified Support
Kent RO Customer Care's response, May 20, 2019
Dear Sir/Ma'am,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent
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    Kent Ro - 3 way connector and valve missing