[Resolved] Kent Ro — amc fraud in kent ro
Dwarka, Gujarat, India
Papankaj_sahu on Aug 6, 2018
On February 2018, I had to buy AMC for KENT RO. so I called KENT RO customer care . They sent one representative wearing KENT ID card. That Representative sold me AMC for two years. while giving receipt, I asked him why he is not giving KENT Receipt(in receipt company name was APEX ) . He told me that his company having tie up with KENT Ro . He also show me all KENT RO price list and Receipts. when 4 months passed, I called KENT RO customer care for servicing, they told me that dont have my AMC record data.
after that I called KENT RO area manager NCR, MR Gaurav, he told me that such frauds occur frequently, and he was not even bother about that.
It means his company(KENT RO) employee is selling two company products.
Complaint marked as Resolved Sep 7, 2018
[Aug 07, 2018] Kent RO customer support has been notified about the posted complaint.
Verified SupportKent RO Customer Care's response, Aug 07, 2018
We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.
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