[Resolved]  Kent RO — Arrogant and Indisciplined and indifferent behavior of customer representatives in handling my request first for re installation

As I had to shift from Patna to Bangalore, I made a request with RO service centre for un installation of RO filter at Patna. But despite my Vigorous Follow up, no body come for un installation. I had, then, no choice but to un install my self. Now after coming to Bangalore, I am making request for re installation, then they are not registering my complaint and deliberately trying to Not Attend my re installation request. My RO filter is under Four Years of Free Service and I feel in order to deny me, these services, they are deliberately doing all these things. I feel that Customer Service of Kent RO filter is worst. This is to request to direct them to re install my RO filter immediately
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Jan 2, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2021
Kent RO Customer Care's response
Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
Nov 30, 2021
Updated by Alok Sharan
Till now No body came for re installation. Horrible service by Kent RO people. If it is not re installed today by 5 PM then Finally, it seems I will have to throw Kent RO Filter on road and buy Filter of Dr. Aqua Guard. Congratulations to Kent RO people for worst service 100% Worst
Verified Support
Dec 01, 2021
Kent RO Customer Care's response
Dear Customer, as per your confirmation that your concerns have been addressed & the issue is resolved now. Thank you for your support. Please feel free to contact us in case you need any further assistance. Regards, Team Kent
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