[Resolved] Kent RO — Bad product quality & service from day 1

Raman Singhh

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110064
Website:	www.kent.co.in

10 minutes after the installation the RO is leaking and flooded my home with water. The Installer didn't want to stop to check the product and now i see that for the same product people are facing same issues after 3 - 6 months which i faced 1st day. I told the comp that i do not want the product as i feel that the complete product line is faulty and they said i should have read reviews :)
I will not use this product as i cannot take the risk with this product as i have a wooden flooring at my home and would have to bear higher losses if this happens again.

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Mar 30, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Kent RO Customer Care's response Dear Mr.Singh,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm regards,
Team Kent

Verified Support

Feb 24, 2017

Kent RO Customer Care's response Dear Mr.Singh,

your complaint is under process. Kindly cooperate with us. We will revert shortly.

Warm regards,
Team Kent