[Resolved] Kent RO — bad service by mp enterprise, kolkata-700101

krishnangshu

from Bargarh, Odisha

Address:

700135

I have taken full amc from mp enterprise against rs.5600/- annually. But getting very bad service from then since long time. The pipe from water tap to iron filter was troubling me for long time. But after repeated request then didn't bother to change it and in effect yesterday my room was flooded. I have requested them to send the technique in first hour. But they didn't. So, i called again today then after some discussion then disconnected by phone then i have tried multiple times but they didn't pick up my call.

Is this the service i brought from kent?

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Oct 28, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2018

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Warm Regards,
Team Kent

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Comments

RUMELI DAS

Jun 14, 2021

Very much disappointed with thier service... we signed AMC form... when ever we call for service they came and used to tell defect in RO membrane need to change and this is chargable.

I do take a name a technician Mr. Subrata very much rudely behaved person...

I booked a service through their app... they came for a service but still they donot have any record...

They are totally fraud... please check with other service prover not to them ever...