Kent RO — Bad service of Kent Waterpurifier - Filter replaced and motor got damaged

Address:	560066
Website:	kent

My water purifier was working perfectly.Recently I called Kent service person to replace my kent water purifier filter since the expiry of filter was almost nearing. As requested the service person came next day.He verified the system and even TDS before replacing filters and confirmed all perfect and no issues.He repalced filter and asked other filter also since the date of expiry was nearing for that also.Totally I spent Rs-4000/- for the same. Service Engineer (Radhehyam, mobile - [protected]). Just in 1 hr after service the system stopped working.I registered one more complaint. Another service person came next day and intimated the motor got damaged and to be replaced.Cost Rs2600/- again. I told all were fine and only after service it got damaged.He told he will send the same engineer who did the service before. After continuous request for 4-5 days he came and confirmed motor damaged.I requested him to repair it from their side since it was damaged immediately after the service. He checked with his manager (Mobile Numer :[protected]) and they told they cant do anything since it is not the filter, it is another part. after requesting many times they were not ready to support in any manner. Then I asked them to take the filters back and give my 4000rs back since i dont feel any trust in their service henceforth.They told they can't do anything on that also and will get back after discussion with higher management.But till now nothing done. I request the concerned authority to do necessary action as soon as possible. Service of Kent RO in bangalore is very poor .Please do act on it. Rajeev, Bangalore Mobile Number: [protected] email: rajeev.[protected]@gmail.com