[Resolved] Kent RO — blue lamp not working. no action from kent

DIPENDU KABASI

from Kolkata, West Bengal

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	KENT

Purchased Kent RO PEARL in August28th 2017.
Date of installation 29.08.2017.

PROBLEM: BLUE LAMP CUT.
Lodged complain through customer care. Service personnel visited several times. But Lamp is not replaced. Though it was assured. Already two weeks passed.

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Nov 30, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Kent RO Customer Care's response Dear Sir,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Oct 28, 2017

Kent RO Customer Care's response Dear Sir,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent