[Resolved]  Kent RO — Broken wall mount support

The wall mount support at the back of the machine body broke off while the technician was taking the machine off the hook.The technician was clueless about what to do and called his senior who not only didnot solve the problem but was shouting on top of his voice, argumenting that this part is not covered and can be replaced only after 7days.The technician then left d machine on d kitchen top and went away.Now it's impossible for us to use to machine as well as it's blocking a major part of our kitchen.
I never thought Kent can send such useless people.