Kent RO — Cheated by Dr Aqua

I got a call from Dr Aqua to do free servicing of my kent RO. I purchased AMC from them. Now again I called them on April 17th to install and they said candles are not working, charged Rs.5200/- + 750/- for changing. It stopped working on May 30th, this time the guy came and said motherboard is not working. This time a Kent professional also came and told us that the candles are fake and the previous guy is not kent authorised! I paid 10, 000 in Amc and 5200 for candles and the whole thing was a scam! Now Dr Aqua is saying no technician works there with this number! He didn’t even give me a bill but pasted a fake qr code sticker on my RO! I want to know how they are getting my number and using Kent’s name to scam us!
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Kent RO customer support has been notified about the posted complaint.
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Dear Customer, we sincerely regret the inconvenience faced by you. Please share your details at [protected]@kent.co.in or call us at +91-[protected] so that we can quickly resolve it. Regards, Team Kent

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