Kent RO — Cheating with kent RO customer in warranty period servicing

Address:	Nainital, Uttarakhand, 263139
Website:	www.kent.co.in

Sir,
I have purchased kent RO super+ machine no KR [protected] which is in warranty period now. My registered mobile no. Is [protected] and alternative no. Is [protected]. On 20 may 16 i registered a servicing and tdS adjustment request no.[protected] at kent customer care. Which was closed without visit of service centre's engineer at my residence. On 26 may, again a request no [protected] was raised but again closed without visit at residence. I dont know what techniques kent Servicing center have by which they can do servicing of RO machines and check the TDS online or by telepathy. What is the benefits of purchasing a prestigious brand kent i[censored] r doing this kind cheating with customers. Customer care is not able to satisfy my complaints so i m writing to u with hope that the culprit service centre get a lesson otherwise i will have to raise this issue on social media and consumer forum.i sent a mail on [protected]@Kent.co.in regarding this matter but did not get any reply. Regards Satish chandra joshi
A disappointed Kent customer