[Resolved]  Kent RO — cheats with customers

Address:

20 Temple Road, Pramath Nagar, Parsudih, Jamshedpur-831002, East Singhbhum, Jharkhand, 831002

Hello,

I am using kent ro grand plus from last 5 years and we noticed that they provide faulty items and after every servicing there is issue with the machine and it completely stops working. 2 days back i took service by replacing all the filters which costs rs. 5250 when my machine was working fine and within one hour after replacement we notices burning smell and stopped working after the spark inside the machine and again they charged rs 1000 to replace the product which happened due to technicians mistake. The same issue we faced on my earlier one service. When i refused to give the closure otp technician said the without otp you won't get the warranty and i am tricked to share otp instead of bad service.

Technician name rupesh, no. [protected]

I escalated this to his manager but no action was taken

Name of manager amit
Contact no[protected]

My name sanjay rakshit
Contact no [protected]