[Resolved] Kent RO — Cockerage in kent grand plus tank after servicing | |||
I have Kent grand plus machine which is under AMC period. We had asked for the machine servicing in Jan 17 month. One guy visited us on 28th Jan for servicing. When this guy was servicing the machine, we noticed that some cockerages are inside the machines so we advised him to ensure that its cleaned well. But this person was so arrogant that he said us to not to teach him his work. He completed the servicing and went off. After some days we noticed that the machine was not cleaned and fitted well as it still had cockerages inside it. Kent guys are not at all cordial in nature. They are very arrogant and always market other local products saying that its cheaper than kent and provide same quality. Their servicing is also not fast. Even if they assure that service guy will visit in next 24 hours, it really never happenes. Be careful if you are going for kent. They have bad after sales servicing. Was this information helpful? | |||
Mar 18, 2017 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Feb 15, 2017 Kent RO Customer Care's response Dear Mr. Ruhhan, we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly. Warm Regards, Team Kent | |||
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