[Resolved]  Kent RO — cockroaches coming out of tank outlet

Address:Raipur, Chhattisgarh, 492001

Shocked, shocked.. Shocked. How cockroaches can come from water tank of kent grand +???. We had registered complaint 15 days before only as i had seen small small cockroaches moving inside visible from glass. Than the service engineer came and told that he has cleaned the filter, however told that this is a common problem in this model as through loopes cockroaches enter and offerd no solution for same, but assured that cockroaches cannot enter the tank. But today, i had seen small small cockroches and their parts coming out of tank outlet. I was shocked as how could it happen as we had been drinking same water on daily basis, now our family health is on stake. We feel cheated. I just want my entire money back from the company so that we can but any good brand from market as now i cannot rely on this company. We had purchased from lotus showroom, raipur.
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May 23, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
Kent RO Customer Care's response
Dear Sir,

We regret that you are facing issues. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent
Verified Support
Apr 17, 2018
Kent RO Customer Care's response
Dear Sir,

We tried to contact you on your given number but this is wrong number. Request you to please provide your registered contact details along with machine serial number details at [protected]@kent.co.in or via message so that we may assist you.

Warm Regards,
Team Kent
Complaint comments 

Comments

I have two KENT purifier models and found cockroaches in 2 tanks. How is this possible?

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