[Resolved] Kent RO — Company technician is not giving the right information about the defect

kushagra saxena

Address:

Lucknow, Uttar Pradesh, 226003

As i have have bought kent to grand + in lucknow after one year all the parts of machine gets changed. We have spent about 8000 rupees within six months on my kent ro machine. Now i have have done amc of my kent ro machine. But now also after taking amc my machine stops working yesterday. But the technician is telling that motor of my kent ro machine is not working properly. And the technician is telling that your motor will not changed under amc scheme but they are telling that moter can be repaired

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Aug 9, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2017

Kent RO Customer Care's response Dear Mr.Saxena,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Jul 03, 2017

Kent RO Customer Care's response Dear Mr.Saxena,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent