[Resolved] Kent RO — complaint against kent franchise - krupasindhu enterprises shop no 2, indira, apt, mithagar road mulund east mumbai 400081 | |||
Not attending complaints properly, complaint was lodged on 21 nov 2017 for servicing and necessary repair work. However, response is very poor and falsely misleading that person/technician is coming. Moreover, telling lies that technician was told by me to come on monday ie 27 nov 2017, when again i contacted them. It is humbly requested that penalty be issued to the franchise of kent ro - krupasindhu enterprises shop no2, indira apt., mithagar road, mulund east, mumbai 400081 Was this information helpful? | |||
Jan 2, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Nov 25, 2017 Kent RO Customer Care's response Dear Mr.Singh, Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon. warm regards, Team Kent Verified Support Nov 28, 2017 Kent RO Customer Care's response Dear Mr.Singh, We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. warm regards, Team Kent | |||
 2 Comments | |||
Comments
We have a Kent RO+ which is leaking. Need services. May be sediment carbon to be replaced. Please help. Number is [protected]
Kent RO Customer Care's response, Jul 18, 2021
Verified Support
Dear Customer, as we have tried to connect with you but didn't get any response. Please share your alternate contact number at [email protected] so that we can connect with you soon. Alternatively, you can also call us at +91-9278912345. Regards, Team Kent
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This is to inform you that despite of my constant efforts and follow up on my complaint no... there has been no response from your end. I have enrolled for your AMC for proper maintainence and service of the water purifier.
Hence, i request you to kindly solve the problems in the machine as soon as possible or refund the AMC amount paid by me.
Regards,
Archana Ruparel
synergy address
Tel:[protected]